October 2026
- Improvement
Organisation: freeze the dashboard columns for the whole team
The administrator chooses the frozen rows and columns of the dashboard, in the same place as its columns. When the layout is applied to every account, everyone sees them.
- Feature
Alerts & tracking: widgets that open the way you want, and one screen per role
In “Customise” mode, each widget can be set to open or closed, and its lists shortened or in full. The administrator arranges the screen for each office role.
- Improvement
Job sheet: change the day in one click
In a job's panel, the date is now a button: a calendar opens, you pick the new day, and it is saved.
- Improvement
Today's jobs: a cleaning done by several cleaners now shows for each of them
In the spreadsheet by cleaner, a cleaning assigned to two or more cleaners now appears in each cleaner's day, with their share of the time.
- Improvement
Dashboard: an unavailable period is no longer mistaken for a check-in
When a property is blocked in its calendar, today's jobs show it in grey with a padlock: “Unavailable from 15:00”, with its dates. No more false “ends after the guest checks in” alert.
- Improvement
iCal calendars: read every 15 minutes, with an alert if they stop responding
Your properties' iCal links are read every 15 minutes. If a link misses 3 reads in a row, an alert appears in the calendar, the property sheet and Alerts & tracking.
- Improvement
Today's jobs: freeze rows and columns, as in a spreadsheet
In the today's jobs table, you can freeze the header row, the first rows and the first columns. They stay visible while the table scrolls.
- Improvement
Add a delivery vehicle, step by step
Adding a vehicle now takes 4 short steps, with a summary at the end. You can also start from an existing vehicle: all that is left is to give it a name.
- Improvement
Split the cleaning time: change cleaner without leaving the window
In the “Split the cleaning time” window, click a cleaner’s name to replace them with someone else. The new cleaner takes over the time planned for the previous one.
- Improvement
Field workers: the sector is chosen at invitation
When your company has sectors, every field worker is linked to one or more sectors as soon as they are invited. For the team already in place, one window links everyone at once, with the sector closest to each address already suggested.
- Improvement
Linen stock: add or remove by hand
A new “Correct stock” button in Linen › Stock: choose a place, then add or remove items. The stock changes straight away and the correction goes into the place's history.
- Improvement
Today's jobs: a spreadsheet view, grouped by cleaner
Today's table has a second layout, “Spreadsheet by cleaner”: tight rows like a spreadsheet, one line per cleaner with their total hours, and about 25 properties per screen.
- Improvement
Linen preparation: no more tick boxes
On a phone, the linen preparation slip no longer asks you to tick every item. Everything counts as ready by default: the cleaner only reports what is missing, then approves once.
- Improvement
Assignment proposal: collapse the decisions to see the whole timeline
The “Decisions to make” column collapses in one click: the timeline and the map take the full width, and jobs are no longer cut off.
- Improvement
The whole office can assign, and a one-off task on the day you choose
Managers and inspectors now see the whole team when assigning a job. A one-off task can create a job on the chosen day, even when a job is already planned at the property.
- Improvement
Complete SIREN numbers: mark a client as a private individual
In the “Complete SIREN and TVA numbers” window, a client who is a person rather than a company is handled in one click: the record switches to Individual and is no longer asked for.
- Feature
Cleaner invoices: accept them before compliance is approved
A new setting lets cleaners send their invoice even if their documents are not approved yet. At payment, the invoice and the compliance file say so clearly.
- Improvement
Cleaning and delivery managers: the property sheet and the team map
Cleaning and delivery managers open each property's sheet, fill it in after tapping the pen, read its history and follow the team on the map.
- Improvement
On the phone: “Linen” and “Delivery” each have their own entry
The phone menu now separates linen preparation from driver tracking. In “Delivery”, each driver's card opens out onto the stops of their round.
- Improvement
Flows during a stay: full days, half days or any day
A flow that runs during stays can now count full days only (neither check-in nor check-out), or only the check-in day and the check-out day.
- Improvement
Create your team's accounts now, send the invitations later
In “Invite several people”, the “Create without sending” button creates the accounts without any email going out. You send the invitations whenever you like.
- Feature
Upload dozens of documents at once
Drop up to 100 files: the software reads each one, files it with the right cleaner or client, and you check before saving.
- Improvement
An Excel template to download to import your team
In Settings › Access › Users › Import a CSV, the “Download a template” button gives you a ready-to-fill Excel file, with the same choices as the invitation as drop-down menus.
- Improvement
Add properties to a building in one click
Properties › Buildings: each building has a “+” button that opens the list of properties to attach, with a search box and checkboxes.
- Improvement
Flows during a stay: choose the day the repetition starts
A flow that runs during stays now starts on the day you want: “every 2 days from day 2 of the stay”, or “on day 3 of the stay only”.
- Redesign
A sector's page, tidied up
Smart assignment › Detailed settings › Rules › Sector: a single numbering from 1 to 10, two addresses named after what they do, a Deliveries tab, and a new sector that only shows what can be filled in.
- Integration
Default tags for the properties of a connected software
On each account in Settings › Flows and integrations, choose tags: they are applied to every property linked to that account, now and at each new import.
- Improvement
Bin: restoring a property whose name is already taken
When an active property already bears the name of the one you are restoring, a window lets you choose: restore it as “Name (old)”, replace the active property, or merge the old one into the active one, taking over its whole history.
- Improvement
Import your properties: fewer questions, more safety
The Excel spreadsheet is accepted with your own column titles, properties that are already known are updated without a question, a doubtful address no longer blocks the import and iCal calendars are kept. In the “Link apartments” window, listings find their property more often, and linking by hand takes fewer clicks. Since 28 October: the “Client / propriétaire” (client / owner) column links each property to its client, created properties arrive inactive and a question offers to activate them, and an import resumes where you left it.
- Feature
A faster search, and a page for every booking
The magnifier at the top (⌘K or Ctrl K) finds a booking, its jobs, a property, a person or a report, with a preview on the right. A booking opens on its own page: the whole stay, in time order.
- Improvement
A property without a rate now takes the price from your price list
A property that has no price of its own yet is no longer “no price”: it takes the price from your price list for its size, and its cleanings are invoiced at that price.
- Integration
Guesty direct for every account, Calry as partner access
Every Guesty account now connects directly, with the account's Open API application. An account already connected through Calry switches to direct in a few clicks, without losing a single booking or job.
- Integration
Guesty: connect a client's filtered feed, without access to their account
A client who does not want to open their Guesty account can publish their properties, bookings and reviews themselves at an address protected by a token. The Big One only reads that address.
- Improvement
Booking cancelled in your software: the cleaning is removed, with a trace
When a stay is cancelled in your property management software, the cleaning that has not started yet follows your “When the booking is cancelled” setting, and nothing disappears without a trace.
- Integration
Guest reviews: Guesty, Hostaway, Smily, RentalReady and Beds24 connected directly
Guest reviews now also come from property management software connected directly. Each review is linked to the cleaning of the stay and to the cleaner who did it.
- Improvement
Agents' documents: erased automatically after the collaboration ends
The identity documents, bank details, certificates and contracts your agents upload are no longer kept indefinitely. They stay for the whole collaboration, then are erased automatically.
- Improvement
On your phone: who is late, alerts in two pills, the menu as cards
For the office, on a phone, the Map tab shows where each agent stands and who is late. Alerts are sorted into “To handle” and “Tracking”. The menu is shown as cards with its counters, and each reported problem shows its photo.
- Integration
Hosthub now connects directly
Hosthub properties, bookings and holds now reach The Big One with no intermediary, using the API key you create in Hosthub.
- Feature
Property stocktake: the field counts, the office sees
A single “Property stocktake” line in the job: linen in place, storage room and consumables, in a few taps. Each property's “On site” updates, a property below minimum warns the office, and you choose who counts and when.
- Integration
Smily (BookingSync) now connects directly
Smily properties, bookings and blocked dates now reach The Big One with no intermediary: nothing to copy, you, or your client through a link, authorise The Big One from the Smily account. Gradual opening, limited places for now.
- Integration
Smoobu: add your key and secret before 31 October
Smoobu is changing how it checks connections: from 31 October 2026, an API key and its secret are required. The Big One now asks for them; if your Smoobu account is already connected, add them so that properties and reservations keep coming in.
- Integration
RentalReady now connects directly
RentalReady properties and reservations now reach The Big One with no intermediary: you paste the credentials of your RentalReady application, then you, or your client through a link, authorise The Big One from the RentalReady account.
- Improvement
Receive linen: templates so you no longer re-enter the same items
In Linen › Receive linen, a “Template” list adds the items of a usual delivery in one go, for example “ELIS — standard delivery”. You only type the announced and counted quantities.
- Redesign
Cleaner payroll: one line per person, as cards or a table
Finance › Cleaner payroll is now organised by person, like the Team screen: a cleaner who does cleaning and deliveries now has just one line and one amount. Two views, Cards and Table, a "Before paying" banner, "Mark as paid" and an export for the accountant.
- Improvement
All your data in one click, and your logo on the shared cleaning report
The administrator can now download an archive of all the company's data, in Settings › Organisation › Your data. And the cleaning report sent by link now carries your logo and the colour of your reports.
- Feature
Linen: what it costs you, whether bought, rented from a laundry or supplied by the client
In Finance › Variable cost rates, each item now has its cost by source: a cost per cleaning and a purchase price for your linen, price per rotation for the laundry, nothing for the client's linen. Margin and losses follow.
- Improvement
Upload an invoice or a document for a cleaner
An invoice or a certificate received by email or on paper? With “Upload manually”, the office files it in the cleaner's space itself.
- Feature
Linen: stock followed from the depot to the cupboard, and storage rooms that refill themselves
New “Stock” tab in the Linen page: the depot, each building's storage room and each property's linen, item by item. Preparation fills storage rooms up to their capacity, and the stock moves on its own with every action.
- Redesign
Finance organised in four steps, and "This month"
The Finance menu is organised by question: Collect, Pay, Result, Set up. Its new home page, "This month", shows the month's figures and what is left to do, one card per decision.
- Feature
Your reports in your colours, and shorter settings
Choose the colour of your PDF reports in Settings › Report appearance, with a preview of the report as your clients receive it. The Settings panel now only keeps what you set once.
- Feature
Delivery costs: one setting per delivery driver, per visit, hourly, monthly or employee
New “Delivery drivers” tab in Finance › Pay › Cleaner payroll: you say how each delivery driver is paid. Per visit and hourly are a variable cost, spread over the properties delivered; monthly is a fixed cost; an employee stays in Salaries. Their verified invoice replaces the estimate.
- Feature
Job photos: cleaners can also pick them from their gallery
In the checklist, a “Gallery” button sits next to the camera. You choose, role by role and access type by access type, who can use it. Open to everyone at first.
- Feature
Linen: say where each item comes from — Company, Laundry or Client
In the property sheet, each linen item states who supplies it: your company, a laundry or the client. One property can mix all three. Linen preparation, delivery rounds and the Excel import take it into account.
- Feature
Property sheet: every cell has its “Visible to”
In the Property Sheet Structure, reserve a cell or a section for some departments: Cleaning, Linen, Delivery, Maintenance or Inspection. Everyone only sees the cells that concern them in their app. Nothing changes until you set something.
- Improvement
Phone, delivery round and linen: simpler screens
In the office, “Today” can be filtered by property, cleaner or department. Cleaners find “My jobs” and “My reviews” tidied up. The delivery driver no longer has anything to record. Cleaners with the Linen activity can open Linen preparation.
- Feature
Automatic assignment: always the same person in a property
For each property, choose who comes: always the same person, with a next one when they are not available, or the best ranked of the day. The choice is made department by department.
- Feature
Combined listings: a set of properties, managed as one
Do you rent out a whole villa and also each of its floors? Link the properties to their combined listing: the calendar shows who occupies what, and cleanings take the arrivals of the whole family into account.
- Improvement
Compliance documents: one line per document, in plain words
The window where you choose the documents requested from your contractors has been redesigned: each document fits on one line, written as a sentence, and nothing is deleted without confirmation.
- Redesign
The Big One on your phone: built for the field
On a phone, the software goes straight to the point: a tab bar at the bottom of the screen, a short menu and screens made for your finger. On a computer, nothing changes.
- Feature
Alerts & tracking: the morning summary by email
Every morning, at the time you choose, the people concerned receive by email an update on their alerts: clock-ins to validate, open cleaners' requests, documents expiring, failed syncs…
- Feature
Alerts & tracking: a follow-up when the alert persists
When an alert notifies someone and the problem is still not solved after the delay you choose, a follow-up is sent to other people. Example: with no reaction after 15 min, also notify the administrator by Email.
- Feature
Alerts & tracking: your alerts can now notify someone
Six alerts of “Alerts & tracking” can send a message to the people you choose: job without a cleaner, missing clock-in, missing photos, job not finished, items not collected from the depot, tomorrow's jobs without a cleaner.
- Feature
Notifications: each company chooses who is notified, and by which channel
In Settings › My company › “Notifications and alerts”, bell notifications are now set for the whole company: pause, channels (Bell, Push, Email) and, for office ones, the people notified.
- Feature
Alerts & tracking: each company sets its own alerts
In Settings › My company, the new “Notifications and alerts” tab lists the 16 alerts of “Alerts & tracking”. You change their threshold and their level, you pause them, and you add exceptions by property, client or sector.
- Improvement
Checklists: a line can depend on an amenity of the property
In a line's panel, the “Depend on an amenity” option shows the line only in properties that have this amenity on their sheet. One checklist is enough for all your properties.
- Improvement
Linen › Items: consumables too, and sheet names to link
The item list now includes consumables (toilet paper, coffee pods, soap). Sheet names that match no item are linked on one screen, without deleting anything.
- Improvement
A property's priority people: a ranking, and rank counts
A property's list of priority people becomes a ranking: no. 1, no. 2, no. 3. The assignment proposal gives an advantage to the highest ranked.
- Feature
Assistant: it answers your questions about the software using the help centre
Ask it “How do I create a workflow?”: the assistant searches the help centre articles, sums up the steps and adds the “Open the article” button.
- Improvement
Agent app: Today, This month and My requests, each in its place
Today shows everything assigned to you for the day, This month keeps only cleanings, and your requests have their own tab.
- Feature
Assistant: it learns from your thumbs, and access codes are shown in full
A thumbs down can say in one tap what was wrong. When you specify a property after an ambiguous question, the assistant remembers it for your whole company. And access instructions no longer show “[masked]”: codes are displayed, without ever being sent to the AI.
- Feature
Assistant: photos in the conversation, and dictation on your phone
In the office as in the field, you can attach up to four photos to a request to the assistant. On a phone, a microphone button writes what you say into the field: nothing leaves before you tap Send.
- Improvement
Team map: deliveries and travel time in the card; Operations view for the delivery manager
A person's card on the map shows their deliveries of the day and the real travel time to their next stop. The delivery manager gets the Calendar's "Operations" view, with the Delivery sub-tab only; the sector filter also applies to drivers.
- Redesign
Operations becomes a Calendar view; Reported issues in the menu
The “Operations” menu goes away: the tracking of the day is now the “Operations” view of the Calendar, next to “By property” and “By cleaner”. “Reported issues” has its own menu entry, right after the Calendar, with its red badge.
- Feature
An assistant that reads right away and acts only with your approval
An “Assistant” button in the top bar: ask a question about the schedule, properties or team, or request an action. It answers with your rights and writes nothing before “Confirm”.
- Improvement
The map stays on screen even if Google refuses it
Team map, Linen tracking, Assignment proposal: when Google refuses to display its map, a backup base map takes over immediately, with the same markers and the same routes.
- Feature
Assignment proposal: an AI review, on trial
An “AI review” button re-reads the proposal of the day and suggests 3 to 5 adjustments with their reason: a swap between two cleaners that cuts journeys, a job with nobody that someone could take, the person who knows the property… Every idea is re-checked by the solver, and you are the one who accepts.
- Redesign
All tasks: a lighter table and multiple-choice filters
The “All tasks” screen has a single toolbar, a seven-column table and a “Filters” panel where every list accepts several choices. And everywhere in the software, a filter by property lets you tick more than one.
- Improvement
Reports and invoices: the net amount due, the credit note preview and several reports in the month
When an invoice has a credit note, the software shows the net amount due everywhere and lets you view the credit note. A single client can have several reports for the same month, and a report's history appears straight away in the right-hand panel.
- Improvement
One email address = one access per company
The same email address can no longer be both a team access and a client portal in your company. The software tells you as soon as you type it and suggests what to do.
- Feature
Property sheet: a reference checklist specific to a property, and times and prices to copy
A property can use a different reference checklist from your company's: it is marked “Specific to this property”. “Copy to other properties” can now also copy times and prices.
- Improvement
A shared dashboard for the whole office, and other improvements
Managers and the administrator see the same dashboard. Cleaning to approve gains filters, the client portal uses the office calendar, a client's tax rate follows a single rule, and several screens are simplified.
- Improvement
Assignment proposal: “Priority of the day” replaces “Template of the day”
For a particular day, you choose what the proposal favours: fewer journeys, quality, the usual cleaners… Each choice reads as four gauges, and the software shows what changes before recalculating.
- Feature
Assignment proposal: change the time of a job by dragging it
In the timeline of the Assignment proposal, you can now move a job earlier or later by dragging it sideways, in 5-minute steps, or with the keyboard arrows. Nothing is saved until “Approve proposal”.
- Improvement
Linen: a single menu entry, five tabs
The Linen menu no longer has a submenu: one click opens a page with five tabs, Missing linen, Forecast, Losses, Stocktake discrepancies and Items.
- Improvement
Property sheet: the “Linen and consumables” section becomes mandatory
Every property sheet now has a “Linen and consumables” section, made of “Quantity / Client-supplied” rows of type Linen or Consumable. Linen items are chosen from the rows of type Linen.
- Improvement
One-off cleaning: linen, consumables and a suggested rate
The “One-off cleaning” panel has a new optional “Linen and consumables” section: the cleaner sees in their job what needs to be brought. And “Suggest a rate” calculates an amount with your price list.
- Feature
Price list: every price is linked to a field of the property sheet
Every line of the price list now says what it counts on: a field of the property sheet, a linen set, or nothing. The software no longer guesses anything from the name of the fields. The linen and consumables lines of your price lists are “to link”: open the price list to do it.
- Improvement
An invoice paid by bank transfer moves to “Paid” on its own
When Pennylane shows an invoice as paid, The Big One moves it to the “Paid” step without you having to do anything.
- Feature
Deliveries and linen preparation in “All tasks”
Deliveries and linen preparations are now rows of the “All tasks” table, sorted with the jobs by due time. And the dashboard lets you assign a driver, set the delivery time and follow the state of the linen.
- Improvement
Time is chosen the same way everywhere, and other improvements
Every time and every duration is now chosen in the same two-column picker. And a series of small changes: users' last sign-in, changed bookings hidden in bulk, “Allowed clients”, the client of a one-off cleaning, reference photos dragged into place.
- Improvement
Reports and invoices: price and client to set up, “Collected” step, previews in the software
One button gathers the properties that cannot go into a report, for lack of a price or a client. Clients paying by direct debit have their “Collected” step, and both the report and the invoice open in the software.
- Redesign
Pricing: a property's rates always open, and a price that changes on the date you want
In Finance › Pricing, the list of properties is on the left and the rates of the chosen property stay open on the right. A price is changed in a window that asks from when it applies.
- Improvement
Test accounts: open to every administrator, on sample data
Settings › Access › Test accounts is now open to the administrators of every company. “Test” opens a test company filled with sample data: nothing affects your real data, and nothing is sent.
- Improvement
Reports and invoices: custom dates on the same screen, and every action in bulk
The month selector now offers “Custom dates”: the list, the figures and the preview switch to your dates without leaving the page. And the selection bar can now check and collect from several clients at once.
- Feature
Client portal: the price of each cleaning, and a statement
Your clients now see the price of each cleaning in their portal, and a new “Statement” menu lists all their cleanings with photos, checklist, and price excl. and incl. tax.
- Feature
Complete the SIREN of all your clients in one go
When clients have no SIREN or VAT number, the software tells you and offers to complete them all at once, client by client, using the official company register.
- Redesign
Driver assignment: fewer colours, alerts gathered at the top
Delivery cards no longer carry coloured badges: small grey icons are enough. Whatever needs your attention is gathered in a “To check today” banner at the top of the screen.
- Improvement
Calendar: job cards that are easier to read
In the calendar, each job now fits on two lines, on a coloured background that shows its status. Fewer elements, and a week that is easier to scan.
- Improvement
Checklists: your instructions finally reach the cleaner
A checklist's general instructions now show on the cleaner's phone, in a “Before you start” block. And the top of the checklist fits on two lines.
- Redesign
The menu is now ordered by frequency: Today, Prepare, Accounts, Set up
The left-hand bar follows the rhythm of the work: at the top, the screens you open every day; below, what you prepare; then the money; then the settings. A new “Tasks” menu brings together your checklists and all your tasks.
- Improvement
Checklists: a line's settings now open on the line
With the panel hidden or the cleaner preview shown, clicking a line showed nothing to set it up. The line's “⋯” now opens its settings in a bubble, right next to it.
- Improvement
Checklists: first the choice, then the checklist full size
The screen opens on the table of your checklists. You pick one, and it is shown on its own, across the full width: the document gains 256 pixels to write in.
- Improvement
Checklist times: the effect on pay shows when you make a change
When you change what a checklist is worth or a time specific to a property, one line shows the upcoming jobs concerned and the pay of hourly cleaners, before and after. The “Flat rate” pay mode is now called “On planned time”.
- Feature
Checklist times and prices: a single number per checklist
Each cleaning checklist is worth a percentage of each property's “reference cleaning”, a single number for its time and its price, or a flat rate. One window, one line per checklist.
- Redesign
Rate suggestion: the list on the left, the calculation on the right
The “Rate suggestion” window has been redesigned: the list of your properties on the left and, on the right, where the price of the chosen property comes from, item by item. A confirmation always comes before saving.
- Redesign
Checklists: write them like a document
The checklist screen has been redesigned: one line per task from the keyboard, rooms that collapse, the details of the line on the right and, next to it, the cleaner's phone.
- Improvement
Client access and Finance record created in one go
When you give access to the client portal, you can now create the client's record in the same place: no more going back and forth between Settings and Finance.
- Feature
Linen on the way: the cleaner sees the delivery driver arriving, the driver sees who is waiting
In their job details, the cleaner sees where the delivery driver bringing their linen is and what time they arrive. The delivery driver has a “Map” of their round, with the cleaners still to be delivered. Only during the delivery.
- Improvement
The team map is now for the office only
Cleaners and delivery drivers no longer see each other continuously on a map: only the office sees locations. In the field, a location is shown only when it is useful, for example when the linen is on its way.
- Improvement
Rules that save themselves, and other improvements
In the Assignment proposal, rules are now saved as soon as you change them. Several small changes also make everyday work simpler: back to the same search in Properties, expired share links erased, “Get started” guide.
- Redesign
Access types: screens arranged like the menu
The access types window has been rebuilt: a list as a table, then a three-column editor, with the screens arranged exactly like the menu and the menu the person will see.
- Feature
Cleaning time linked to checklists
Each checklist now takes its time from the property's reference cleaning (a percentage) or keeps a flat rate. Jobs pick it up on their own, and a property can have its own time.
- Redesign
Linen preparation: a checklist to tick off on your phone
The “Linen preparation” screen now reads like a preparation slip: the day's list, then one property at a time, with every item to tick. The planned time and delivery driver appear under each property.
- Redesign
Rate import: file, columns, review
“Import rates” becomes a three-step assistant: you drop an Excel or CSV file, the columns are recognised automatically, then you see every price before → after. Nothing is saved until you confirm.
- Redesign
Invite a user: you see what the person will see
The “Invite a user” window now has two columns: what you enter on the left, and on the right what the person will see (the menu of their app on their phone, or their menu on a computer), with a summary. After sending, a screen confirms what has been done.
- Redesign
Driver assignment: one column per delivery driver, just drag the delivery
Operations › Delivery now shows what is left to assign and each delivery driver's round side by side, in time order. Drag a card onto a delivery driver, or open its small sheet to choose the delivery driver and the time.
- Feature
Link a manually created apartment to a listing
An apartment entered manually can now be linked to a listing from your management software, from its sheet: it then receives its bookings and photos, like an imported apartment.
- Redesign
New property: a page laid out like the property sheet
“Add a property” now opens a page in the style of the property sheet: you fill in the sheet directly, section by section, then land on the sheet of the new property.
- Feature
Employee or self-employed, right from the invitation
When you invite a field worker, you can say straight away whether they are an employee or self-employed: their contract and pay are created at the same time. The section is optional.
- Improvement
Assignment proposal: the calculation carries on while you work
After “Generate”, you can go to other screens: the proposal calculation carries on. A marker in the menu shows that it is running, and the message “Proposal for … ready” lets you know, with “View”.
- Improvement
A property linked to a client is linked everywhere
Linking a property to a client links it everywhere at once: property sheet, rates, invoice and client portal. The “Repair links” button sorts out the properties whose sheet and rates do not name the same client.
- Redesign
Users: a short list and each person's details
The Users screen (also in Cleaners › Team) shows a short list, a single status per person and filters with their count. One click opens the person's details, next to the list.
- Feature
The listing photo on the property sheet
When your management software provides the listing photos, the main photo appears at the top of the property sheet. One click opens all the photos, for the office and for cleaners alike.
- Redesign
Settings menu: four lines, no more submenus
The Settings menu now fits on four lines: My account, My company, Access, Workflows & integrations. The old submenus become tabs at the top of each page; no screen is removed.
- Improvement
Calendar: who, how long and what type, at a glance
In the “By property” view, each job becomes a card: its type, the person assigned, the planned or actual time, and a coloured square for its status. Stays become a thin band at the top of the row.
- Feature
Invite your whole team at once
One window to invite several people: one row per person, with their role, what they do and their compliance documents. A single button sends all the invitations.
- Redesign
Cleaners menu: three entries instead of seven
The Cleaners menu now has three entries: Requests, Team and Payroll. Team and Payroll are pages with tabs; no screen has been removed.
- Redesign
Team: a single “Field worker” role, and activities
When you invite someone and on each person's profile, field roles become a single choice: “Field worker”. What the person does is ticked as activities: Cleaning, Linen, Inspection, Delivery, Maintenance.
- Redesign
Workflows: a “New workflow” that reads like a sentence
The “New workflow” window has been redesigned: the workflow is written as a sentence to fill in, and a preview shows the tasks it will create over two weeks.
- Feature
You make your invoices elsewhere? The Big One still follows your month
With no accounting software connected, choose “I make them elsewhere”: The Big One approves and sends your cleaning reports, you record the invoice made on your side and track its payment.
- Redesign
Get started: a guided account opening, then a single guide sorted by category
A new company first answers a few questions, one per screen. Then the “Get started” guide brings together all the steps, sorted into colour categories according to the modules you use.
- Redesign
Client portal: the properties' day at a glance
The client portal has a new home screen: a summary of the day, jobs as cards with their photos, the status of each property and the latest report. The calendar is easier to read.
- Feature
Cleaner app: switch from one company to another, and share your position
A cleaner who works for several companies switches from one to another from the app's home screen, just like changing account on a social media app. When the team map is turned on, the app also offers to share their position.
- Redesign
Finance › Clients: a short list, and the client's details on the right
The Clients screen shows one row per client, with the essentials. A click opens their details on the right: contact details, billing, payment and accounting software.
- Redesign
Pricing: one page with three tabs, and a new “Rate suggestion”
In the Finance menu, “Pricing” opens a single page with three tabs. The “Rate suggestion” window shows the calculation property by property, and you choose what is saved.
- Integration
Integrations: Airbnb, Booking.com and Abritel via iCal link, and four software packages on request
Settings › Workflows & integrations › Integrations now shows Airbnb, Booking.com and Abritel, connected via iCal link. Opera, Protel, Misterbooking and Medialog appear “On request”.
- Improvement
No more input lost by mistake, and other improvements
A window no longer closes by accident when you have entered something in it: the software first asks “Discard what you entered?”. Several small changes also make everyday work simpler.
- Feature
The Big One now speaks six languages
French, English, Spanish, German, Portuguese and Arabic: the software, the cleaner app, the client portal, emails, documents, the website and help are available in these six languages. Everyone chooses their own.
- Redesign
“Report creation” becomes “Reports and invoices”: the whole month on one screen
The billing screen now opens straight on the month to invoice: six figures at the top, the list of clients with their step, and a preview of the selected client on the right.
- Redesign
A new PDF cleaning report, clearer for your clients
The report sent to your clients has a new look: a banner in your colours with the month's figures, cleanings grouped by property and a column showing what was added to or deducted from the price.
- Redesign
Apartment rates: a clear table and an assistant to complete prices
The rates table can be read at a glance, each apartment opens in a panel on the right, and an assistant helps you price apartments that have no rate, group by group.
- Improvement
Monthly salaried cleaners now count as fixed costs
The cost of a cleaner on a monthly salary now appears in Costs › Fixed costs, on a “Salary” line in their name. It is no longer spread across their jobs. Your net margin does not change.
- Improvement
Settings › Organisation: clearer settings, with a table of contents
Each tab of the Organisation page now reads from top to bottom: one setting per row, a table of contents on the left, and a bar reminding you of changes to save.
- Redesign
Invoices of the month: one button per step, one way to edit
Each client moves through four steps: check, invoice, send, paid. Changes to an invoice are kept for the whole team, and a validated invoice is corrected in three steps.
- Integration
Credit notes created in Pennylane are read back automatically
A credit note created directly in Pennylane against an invoice is now taken into account everywhere: invoice history, client portal, finance and direct debit.
- Improvement
Finance and billing: accurate figures that make sense
VAT calculated job by job, adjustable automatic amounts, linen losses in costs, a cleaner area for salaried staff and invoice payment status in the client portal.
- Improvement
One single calculation for all your job amounts
Finance, cleaner hours, the cleaner area, cleaner invoice checks and the client report now all use the same calculation: a job gives the same amounts everywhere.
- Feature
Help centre guides on video, in six languages
Every guide on the help site now has its video: the real screens of the software, explained step by step, with subtitles in French, English, Spanish, German, Portuguese or Arabic.
- Improvement
Cleaner pay: planned time and clocked hours, clearer contracts, salaries in the financial table
You can pay some cleaners on planned time and others by clocked hours. Team contracts fit in a table, with a panel per cleaner. And the salary of salaried cleaners is now part of your margins.
- Feature
A public help site, with a link for every article
All the guides are now gathered on a help site open to everyone, without signing in. Each article has its own address to copy and send, and the “?” button in the software shows you the help for the screen you are on.
- Feature
Delivery carried by the cleaner: fewer detours for the delivery driver
When a property is on the cleaner's way but far from the delivery driver's round, the assignment proposal can suggest that the cleaner collects the items from the depot. Nothing is ever applied automatically.
- Redesign
Cleaner requests: ask in three taps, answer in one click
Cleaners report a discrepancy from their job card, clock-in data prepares the request, and the manager answers with the planned time, the clocked time and the photos in front of them.
- Feature
Monthly salaried cleaners, with your country's profile
A cleaner can now be “Monthly salaried”. The software counts their extra hours by tier, absences, bonuses and benefits according to your country's rules, and prepares the payroll items for your accountant.
- Feature
International taxes: 43 verified countries, combined taxes, reverse charge and currency
Choose your country from 43 verified profiles (Europe, the Americas, Africa, Indian Ocean, Middle East, Oceania), combine several taxes as in Quebec, indicate when VAT is due by the client and invoice in your currency.
- Improvement
Linen statistics: forecast over the period of your choice, split receipts, loss costs
The linen forecast now covers 7 to 90 days, with filters and a table per item. A received order can be split between the properties of a building or a tag.
- Improvement
Financial table: movable columns and saved views
Arrange the Table columns in the order that suits you, then save your settings as views, for yourself or for the whole team.
- Redesign
Financial table: filters everywhere and a table with your columns
The financial table Analysis fits on two screens, Overview and Table. Filter by client, building, apartment, tag, sector, cleaner or job type, then choose your columns.
- Improvement
Guest reviews: more filters and the cleaners of each property
Filter reviews by tag, building, client and sector, tick several properties at once, and see who did the cleanings at each property.
- Improvement
Cleaner area: cleanings count according to the same rule as finance
The “When does a cleaning count?” setting now also applies to the cleaner area and the cleaner's invoice: both calculations always agree.
- Improvement
Pricing rules: the whole conversation with the AI in front of you
The AI card for supplements recalls your request, keeps the whole exchange with the AI and asks for confirmation before changing a supplement that is already in use.
- Feature
Supplements: when and where they count, editing with AI, and a list that is easier to sort
A supplement can now count only at weekends, on public holidays, before a given time or for certain clients. The AI asks all its questions at once before proposing, and can edit an existing supplement without touching the rest.
- Improvement
Pricing rules: the AI checks its rules with the software's calculation
Before showing you a supplement, the AI tests it with the software's real calculation and fixes whatever is wrong itself. You immediately see what the client, the cleaner and the company pay.