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Feature

A public help site, with a link for every article

All the guides are now gathered on a help site open to everyone, without signing in. Each article has its own address to copy and send, and the “?” button in the software shows you the help for the screen you are on.

The help site brings together the software guides, written in plain words, step by step. It is public: no account is needed to read it, and you can send a link to a cleaner, an owner or a new colleague.

What you will find

  • “Get started in 8 steps”: one article for each step of the guided setup.
  • Clear categories: schedule and jobs, assignment proposal, properties, linen and deliveries, team, cleaner app, billing, finance, owners and clients, integrations.
  • A search that finds words with or without accents, and an “I am:” filter for manager, cleaner, owner or client.
  • In each article: a “Copy the link” button, a direct link to each step, and “Try it in the software” to open the right screen.
  • What's new in the software, sorted by month.

In the software

  • The “?” button at the top of the screen lists the articles about the open screen.
  • The Help centre stays where it is, with an “Open the help site” button.
  • At the bottom of each article, tell us whether it helped: your answers help us improve it.

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Scheduling, rounds, linen, photos and finance: leave your details and we will call you back to see what The Big One changes for your properties.

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