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Integration
Guest reviews: Guesty, Hostaway, Smily, RentalReady and Beds24 connected directly
Guest reviews now also come from property management software connected directly. Each review is linked to the cleaning of the stay and to the cleaner who did it.
What changes
- Guesty, Hostaway, Smily, RentalReady and Beds24: their guest reviews arrive in Guest reviews, like those from Calry and Hospitable.
- Each review is linked to the cleaning of the stay and to the cleaner, with its cleanliness score when the channel provides it.
- Reviews are read again about every 6 hours, together with reservations. Nothing is changed in your software.
- Only properties that are active in The Big One are included.
Depending on the software
- Guesty: Airbnb and Booking.com reviews, with the scores by category.
- Beds24: Booking.com and Airbnb reviews; an account with many properties is read in several passes.
- RentalReady: reconnect to RentalReady once, on the account row, to allow reviews to be read.
- Smoobu, Lodgify and Hosthub do not provide reviews in their API.