Alerts & tracking: your alerts can now notify someone
Six alerts of “Alerts & tracking” can send a message to the people you choose: job without a cleaner, missing clock-in, missing photos, job not finished, items not collected from the depot, tomorrow's jobs without a cleaner.
In Settings › My company › “Notifications and alerts”, open “Adjust” on one of these alerts and turn on “Notify someone when this alert fires”. You tick the roles notified, add a person by name, and choose the channels: Bell, Push, Email.
Example: “When a cleaner has not clocked in 20 min after the planned time, notify: Cleaning manager — by: Push”. The message is sent only once per job and per day, and groups the jobs concerned: “2 missing clock-ins: Studio Bastille (10:00), Loft Valmy (11:00)”.
As long as you turn nothing on, these alerts stay on screen and notify no one. “Job without a cleaner” notifies 2 h before the job's planned time. Each person can turn a channel off for themselves in “My account”, on the line ““Alerts & tracking” alert”.