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Smoobu: add your key and secret before 31 October
Smoobu is changing how it checks connections: from 31 October 2026, an API key and its secret are required. The Big One now asks for them; if your Smoobu account is already connected, add them so that properties and reservations keep coming in.
What is changing
Smoobu is retiring the old API key on 31 October 2026. Every exchange with Smoobu is now signed with an API key and its secret, stored encrypted by The Big One and never shown again.
What you need to do
- In Smoobu: Settings › Advanced › API Keys, “Create API Key”, then “Generate Secret”. Copy the key and the secret: Smoobu only shows the secret once.
- In The Big One: Settings › Workflows & integrations › Smoobu. On your account's row, “Add the key and secret”, paste them, then save.
- The Big One tries them with Smoobu straight away and tells you whether they are accepted.
Until the key and secret are added, the account's row shows “Add your Smoobu secret” and properties and reservations no longer come through.