Before
Linen went up by the trolley-load without being counted, and room attendants came back down to fetch what was missing. Each trip to the linen room cost ten minutes per floor, and the housekeeper discovered oversights during inspection.
All businesses
Aparthotels and residences
Aparthotel, tourist residence or serviced residence: your properties are stacked, not scattered. Housekeeping happens floor by floor, between full check-out cleans, stayovers, the housekeeper's inspection and every trip to the linen room.
Your needs
What really matters in your business.
- 01
Share out check-outs and stayovers
A full check-out clean does not take the same time as a stayover. The room attendants' schedule must take this into account, floor by floor, so that everyone finishes on time.
- 02
Housekeeper inspection before going back on sale
A property is only ready once the housekeeper has inspected it. Dated photos and a checklist make that inspection quick and traceable, property by property.
- 03
A linen room under control
Allocation per unit type, linen prepared the day before, stocktake compared with what was expected: linen leaving the linen room is counted, and losses show.
- 04
The same standard everywhere
Studio, one-bedroom or suite: each unit type has its checklist and expected photos. Quality no longer depends on who does the room.
A typical case
Sixty studios, two floors to work through every morning
This situation is a typical case, built from this line of business. It is not a testimonial: no company is named, and no figure is attributed to a real client.
With The Big One
Linen is prepared per property the day before, according to the allocation, and the round follows the order of the floors. Missing linen is reported from the floor, and the housekeeper inspects from photos before making the property available.
A day
How it works, in practice.
The day before
Linen is prepared
Linen for each property, according to the declared allocation: what leaves the linen room is counted.
07:00
The round starts
Linen is dropped off in floor order, before the room attendants come through.
10:00
The floor gets done
Full check-out cleans and stayovers follow one another, the checklist is the same for each unit type, and anything missing is reported in one tap. Even without a network on the floors, photos upload by themselves when the connection returns.
16:00
Inspection and stocktake
The housekeeper approves the properties from photos, and the on-site stocktake compares what was expected with what was found.
What it changes
Three differences you notice quickly.
No more back-and-forth
The right linen is on the floor before the person who needs it.
One standard per unit type
Same checklist, same expected photos: quality no longer depends on who is working.
Losses become visible
What is missing is reported at the right property, the same day.
Recognise your day-to-day?
Read next
The features that matter here.
Linen & rounds
The right linen, at the right property, before the cleaning.
From stock to delivery, linen follows the jobs instead of slowing them down.
Learn moreQuality
Oversights spotted before the guest arrives.
Every job leaves a trace: photos, report, reviews. You know what was done, by whom, and how.
Learn moreTeams & contractors
Your teams tracked, your contractors compliant.
Hours, documents, invoices: everything about your cleaners, employed or self-employed.
Learn moreOther businesses
Frequently asked questions
The questions we get asked.
Switch to the 1.
Scheduling, rounds, linen, photos and finance: leave your details and we will call you back to see what The Big One changes for your properties.
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