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Rental management companies

You manage properties under a management mandate. Your promise to the owner is a spotless property at every arrival and five-star guest reviews. Your daily reality is coordinating cleaning, laundry, key handover and maintenance across dozens of bookings.

A hand holds out the keys to an apartment, with a house-shaped keyring, in front of an open door.

Your needs

What really matters in your business.

  1. 01

    Zero properties not ready on arrival

    A forgotten cleaning means a failed check-in, an unhappy guest and a review that stays. You need to know before 15:00 what will not be ready at 16:00.

  2. 02

    Bookings that become jobs

    Your Airbnb and Booking reservations live in your PMS or channel manager. Each check-out must create its cleaning on its own, on the right date, without double entry. If the guest changes their dates or cancels, the job follows, according to the rules you have chosen.

  3. 03

    Coordinate all your contractors

    In-house team, cleaning company, laundry, maintenance tradesperson: everyone sees their visits in the same schedule, and nothing gets lost in messaging apps.

  4. 04

    Reassure the owner

    The owner wants to know what is happening in their property. Clear reporting, with photos and visits, replaces the Sunday calls and messages. A summary can even be sent to them automatically, every week or every month.

A typical case

Three contractors, photos scattered across messaging apps

This situation is a typical case, built from this line of business. It is not a testimonial: no company is named, and no figure is attributed to a real client.

Before

Cleaning proof arrived by message, mixed in with guests' questions. Finding a property's photo to answer an owner took a quarter of an hour, sometimes in vain, and a failed check-in was discovered when the guest called.

With The Big One

PMS bookings create the cleanings, and photos are attached to the job and the property. A cleaning not started becomes an alert before the arrival. The owner opens their portal and sees the work done for themselves.

A day

How it works, in practice.

  1. 08:00

    The alert feed first

    Cleanings without a cleaner, linen not delivered, early arrivals, modified bookings, unconfirmed jobs: the screen tells you what to handle, and in which order.

  2. 10:00

    Contractors follow along

    Each partner company sees its jobs and returns its photos in the same tool, without an account to create for each property.

  3. 15:00

    The check before check-in

    End-of-cleaning photos are reviewed, and oversights come up while there is still time to send someone back.

  4. 17:00

    The owner helps themselves

    They open their portal, in your colours, and find the visits, the photos and their invoices. They also receive their summary by email, without you having to write it.

What it changes

Three differences you notice quickly.

One single version of the truth

In-house or subcontracted, everyone works in the same schedule.

Fewer calls from owners

What they used to ask for by phone, they see in their portal.

Reviews are protected

A cleaning not started at the planned time becomes an alert, not a negative comment.

Recognise your day-to-day?

Read next

The features that matter here.

Other businesses

Frequently asked questions

The questions we get asked.

Switch to the 1.

Scheduling, rounds, linen, photos and finance: leave your details and we will call you back to see what The Big One changes for your properties.

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