Before
Every evening, the operations manager rebuilt the next day by hand: which cleaner on which check-out, in what order, with which journey. Twice a month, a cleaner went to a property already done, while another was left uncleaned when the guests arrived.
With The Big One
Overnight check-outs create the turnover cleanings, and the schedule proposal is ready before opening, with journeys calculated. Cleanings without a cleaner are listed separately, with the reason. The schedule takes ten minutes to review instead of an hour to build.