Do I need to install an app?

No. The app opens in the phone's browser and can be added to the home screen.

Which app should I give my cleaning staff?

An app that shows each person their jobs in order, what they need to get in and the property checklist: that is The Big One's cleaner area.

Can cleaners see other people's jobs?

No. Their area only shows their own jobs, with what they need to carry them out.

Can an independent contractor use it?

Yes. They receive their jobs on their phone and send their photos from the app; you stay in control of the properties they see.

What if the signal drops in the property?

The cleaner carries on with the job: photos and clock-ins wait on their phone until the connection is back.

Field & mobile

Cleaner area

The Airbnb cleaning app for your cleaners: today's jobs, address, access code, instructions and the property checklist on their phone, with nothing to install.

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A woman climbs a tiled staircase carrying a basket of cleaning products and a broom.

The problem

Cleaners phoning the office to find the door

Address sent by message, key safe code in another conversation, instructions stuck in the manager's head: every job starts with a phone call. And when the cleaner changes, everything has to be explained again.

What it does

The essentials, in three points.

Their day in order

Jobs appear in visiting order, each with its address and time slot.

Everything needed to get in

Door or key safe code, property instructions: cleaners no longer call the office to find the door.

Designed for one hand

Few screens and large buttons: the app is used standing up, between two properties.

How it works

In the order it happens.

01
They open their day
From their phone's browser, or the icon added to their home screen.
02
They go to the property
Address, time slot, door code and instructions are on the job: nothing to ask before arriving.
03
They follow the checklist
One button to start, then tasks room by room with the expected reference photos.
04
They finish
Hours are clocked, photos sent, and any issue reported.

Who it is for

The businesses that use it most.

In the same section · Field & mobile

Frequently asked questions

The questions we get asked.

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Scheduling, rounds, linen, photos and finance: leave your details and we will call you back to see what The Big One changes for your properties.

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