September 2026
- Feature
Pricing rules: describe a supplement, the AI prepares the rule
Write in your own words what you want to charge the client or pay the cleaner: the AI fills in the questions, the amounts and the invoice text. You check on a property, then you save.
- Redesign
The new Assignment proposal replaces the old screen
The “Assignment proposal” menu now opens the new version: decisions to make with costed solutions, a timeline of the day, a map, and the Rules, Human resources, Properties, Vehicles & depots and Diagnostics tabs.
- Redesign
Proposal V2: people, properties and vehicles, each on its own screen
In Assignment proposal V2, the “Human resources”, “Properties” and “Vehicles & depots” tabs show on a single screen what is used in the calculation, where each value comes from and what is still missing.
- Improvement
Deliveries: lower the minimum number of stops for a single day
When a delivery has no solution because of the minimum number of stops per delivery driver, the Assignment proposal offers to lower it for that day only, without touching the usual setting.
- Redesign
Proposal V2: assignment rules on a single screen
In Assignment proposal V2, the “Rules” tab arranges all settings in 6 groups, with a word and a colour for each kind of rule, and shows where the value used for a person on a given day comes from.
- Improvement
Proposal V2: real solutions for deliveries, and rounds that change delivery driver
A delivery without a solution now comes with calculated solutions and their cost. A round or a single address can move to another delivery driver, with recalculated times.
- Improvement
Proposal V2: more accurate journeys, with explanations
Each journey on the timeline now shows its duration, the means of transport and where the figure comes from (Google or an estimate). By car, traffic and a parking margin are taken into account.
- Feature
Assignment proposal V2: a new screen to try
A new “Assignment proposal V2” menu first shows whether the day is ready, then the decisions to make with a costed solution for each one. The current screen remains available.
- Redesign
Pricing rules: everything becomes a “supplement”
One word, one grid: for each supplement, you see at a glance what the client pays, what the cleaner receives and what the company pays, then you try it on a real property.
- Redesign
Linking apartments and copying a property sheet: two clearer windows
Linking with your booking software shows what remains to be done, and copying a property sheet happens in two steps with a summary before you confirm.
- Improvement
Bin: deleted jobs can be restored, and everything is quick to find
A deleted job goes to the Bin for 30 days and comes back with its cleaners, comments, photos and one-off tasks. Search, filters and bulk restore.
- Improvement
Several one-off tasks at once, and the origin of each job
Add several one-off tasks in one go, find the dashboard as you left it, and see in the history how each job was created.
- Redesign
Property sheet: the property at a glance
A banner sums up the property (layout, floor area, cleaning time, client, sector), how much of the sheet is filled in and the connection status. The tabs open on Information.
- Improvement
Job history: sentences that make sense
A job's history reads like a log: one sentence per action, a coloured badge per type, the person's name and the origin of the change.
- Improvement
One-off tasks: from “Add a job” and the job details
Add an exceptional task to a property's next job from “Add a job”, or directly to a job from its details.
- Redesign
Job details: everything essential at a glance
Job details become visual: a timeline of the day (check-out, planned cleaning, clocked cleaning, check-in), rings for requirements and the AI score, photos, and sections ordered from most to least used.
- Feature
AI report: add a task to the next job in one click
From a point raised by the AI, “Add a task” creates a job, or adds a one-off task to the next job of a department in the property, with the note and the photo.
- Redesign
Settings › Organisation: settings arranged in 5 tabs
The Organisation page is no longer a long series of blocks: its settings are arranged in 5 tabs, My company, Modules, Jobs, Rules and accounting, Team and sharing.
- Improvement
Property sheet: The property, Access and Cleaning are always there
Every property sheet structure, and every template, now contains the three sections cleaners cannot do without: The property, Access and Cleaning. They can no longer be deleted.
- Feature
Taxes: choose your country and the tax name, or invoice without tax
A new “Taxes” section in Settings › Organisation: country with its pre-filled rates, tax name (TVA, VAT, IVA…) and a “no tax” mode with its legal notice.
- Redesign
AI reports: sorted by action to take, with the report opening alongside
AI reports are now sorted into “To handle”, “To watch”, “OK” and “Not analysed”. One click opens the full report on the right, with the photos and actions.
- Improvement
Financial table: tabs arranged in 3 groups
The financial table tabs are now just below the title, arranged in three groups: Analysis, Costs, Taxes and payments. No more scrolling down to reach them.
- Improvement
Getting-started guide: an “Advanced setup” section
Below the guided setup, a new optional section guides you through finance and contractor management, step by step, with the expected time for each.
- Feature
Reported issues: cleaners alert the office in seconds
A broken window, a faulty oven, a leak? The cleaner reports it from their job, with photos, even offline. The office sees it straight away and follows it through to resolution.
- Improvement
Property sheets: a ready-to-use general sheet and a clearer screen
Start from a general sheet with 6 sections, remove what you do not need, and see live what the cleaner will see on their phone.
- Feature
Team map: cleaners and delivery drivers can see each other in the field
A shared map where cleaners and delivery drivers see who is where, only during their availability and with their consent.
- Feature
Share a property sheet with a simple link
A “Share” button on each property: you choose the information shown and send the link, with no account or password needed.
- Feature
Property history, exports and automatic reports to the owner
Find everything that happened at a property or with a contractor, export your jobs as CSV or Excel, and send a summary to the owner every week or every month.
- Feature
Photos that hold up: date, time and place on every photo
Every photo taken by a cleaner now shows the date, time and place where it was taken. And the “Cleaning to approve” screen shows these photos so you can approve several cleanings at once.
- Feature
Absent cleaner: their jobs find a replacement from the area
Choose the replacements for each sector. When a cleaner is absent, their jobs are offered to them first, in one click, or reassigned automatically.
- Feature
Guided setup: your company ready in under 30 minutes
Eight steps in order, with the estimated time for each, ticked automatically based on your data: from the company's identity to the first cleaners assigned.
- Feature
Booking changed or cancelled: the cleaning job follows, according to your rules
When a guest changes their dates or cancels, the cleaning job is moved, given to a replacement or cancelled automatically, as you have decided.
- Feature
Cleaners confirm their jobs
Know who has seen their job: automatic “Seen” on opening or an “I accept the job” button, a reminder after a few hours and an alert the day before.
- Improvement
Subtasks, pasted lists, open-ended recurrence and bulk actions
Several everyday time savers: paste a checklist in one go, subtasks, recurring jobs with no end date, and bulk changes.
- Improvement
Cleaner app: everything works even offline, plus a job calendar
Basement, car park, building with poor coverage: the cleaner carries on with the job offline. Their photos are sent automatically when the connection returns, and they find their jobs in a calendar.
- Feature
One-off cleaning: a cleaning at any address, without a property record
A deep clean at a private home, an end-of-works clean, windows: create the cleaning in a minute with an address, a client and a price, without the full onboarding of a property.
- Improvement
Cleaning reports: photos load faster
We have reworked how job photos and videos load: reports open faster and photos no longer go missing.
- Integration
More than 40 property management systems connected to The Big One
Guesty, Hostaway, RentalReady, Hospitable, Beds24, Mews and many more: your properties and bookings arrive in the schedule automatically.
- Feature
Guest reviews: each review linked to the cleaning that prepared the stay
Your guests' reviews arrive in The Big One and are linked to the cleaner who did the cleaning. A cleanliness rating per cleaner and per property.
- Feature
Automatic assignment: the day planned in one click
The Big One suggests who does what, and in which order, taking into account guest times and journeys between properties. You validate.
- Feature
Guided photo mode: the cleaner stays in the camera
The instruction at the top, the reference photo at the bottom: the cleaner takes photos one after another, without going back between each one.