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Feature
Guest reviews: each review linked to the cleaning that prepared the stay
Your guests' reviews arrive in The Big One and are linked to the cleaner who did the cleaning. A cleanliness rating per cleaner and per property.
A negative review about cleanliness often arrives days after the stay. Finding out who prepared the property took time. The Big One makes the link for you.
What you see
- Reviews imported from your booking software, with their channel (Airbnb, Booking…).
- The cleaning that prepared the stay and the cleaner who did it.
- The overall rating, the cleanliness rating and how they changed over the period.
- A cleanliness ranking by cleaner, to congratulate or support.
You choose what the cleaner can see in their area: they follow their own reviews from their phone.