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Do the property stocktake during the job

On counting day, open “Property stocktake” and only touch what is missing; on other days, report a shortage. Collect the linen from the depot or return it when you are the one carrying it.

For: Cleaner≈ 6 min readUpdated 12 November 2026
2 min 11 secSubtitles: 6 languages

Some days, the job asks you to do the property stocktake: the linen in place, the storage room and the consumables. Everything is already filled in: you only touch what is missing. Your numbers tell the office what is left on site and what has to be delivered. Some days, you also carry the linen yourself: the app tells you where to collect it and where to return it. Allow two minutes per property.

See also: your day of jobs and follow the delivery driver on the map.

See the linen planned for the property

Step by step

  1. 1

    In “My jobs”, tap Open job. The job details open.

  2. 2

    Scroll down to the “Linen and consumables” line. The number of items is written next to it.

  3. 3

    Tap this line. The list of the items planned for this property unfolds.

Open the property stocktake

Step by step

  1. 1

    In the job details, tap Start the job. The “Requirements” list opens.

  2. 2

    Tap the “Property stocktake” line, subtitle “Linen, storage room, consumables”. The “Property stocktake” screen opens.

  3. 3

    Read the top of the screen: for example “Last count: Sat 17 Oct · Sofia”, or “First count for this property”.

  4. 4

    Go through the three parts: “Linen in place”, “Storage room” followed by its location, then “Consumables”.

The “Storage room” part only appears if the property has a storage room and you are the one who counts it. Each part has an “All there” button.

Count the linen in place

The linen is already filled in with the expected quantity. If nothing is missing, tap All there in the part.

Step by step

  1. 1

    Tap the item that is missing. A panel opens, for example “Bath towel · linen in place”, with “Expected: 6 · last counted: 6”.

  2. 2

    Choose Missing, Stained or Damaged.

  3. 3

    Under “How many?”, set the number with − and +.

  4. 4

    If needed, tap “+ Add a photo (optional)”.

  5. 5

    Tap Save. The item's line shows for example “4 of 6 · 2 missing”, with the “Gap” badge.

Count the consumables and the storage room

Step by step

  1. 1

    The consumables are filled in with the last number counted. Correct each number with − and +.

  2. 2

    Look at the minimum, for example “Min. 4”: below the minimum, the background turns orange.

  3. 3

    For an item tracked by level, choose Full, Half or To restock.

  4. 4

    In the “Storage room” part, give a number to every item.

Save the stocktake

Step by step

  1. 1

    Tap Save stocktake.

  2. 2

    The “Property stocktake” line is ticked and sums up what is missing, for example “Bath towel: 2 short · Toilet paper: 3”.

  3. 3

    Read the “The office has been notified” box: you have nothing else to do.

Report a shortage on other days

On days without a count, the line does not appear. At the bottom of the job, the “Linen and consumables” button opens “Report a shortage”, and “Count anyway” if you want to do the stocktake that day. Below it, the sentence “Next count:” is followed by the day.

Step by step

  1. 1

    In the job, tap Linen and consumables, then Report a shortage.

  2. 2

    Under “Which item?”, choose the item.

  3. 3

    Choose Missing, Stained or Damaged, then the number under “How many?”.

  4. 4

    Add a photo if needed: it is optional.

  5. 5

    Tap Send to the office. The message “Shortage sent to the office” appears.

The property's “On site” number goes down straight away. An item tracked by level is set to “To restock”.

Count at a delivery stop

When it is the delivery driver's turn to count, the Deliveries screen shows “To do here · Property stocktake” at the stop. The stocktake screen is the same, without photos. The delivery cannot be marked until the stocktake is done. See do your delivery round.

Collect the linen from the depot

When you carry the linen yourself, a “Depot” card is shown in “Today”, at the time of the stop.

Step by step

  1. 1

    In “My jobs”, find the “Depot” card called “Collect the items”.

  2. 2

    Read the time, the name and the address of the depot.

  3. 3

    Read the list: for each property, the items to collect and their quantity.

  4. 4

    At the depot, collect the items, then tap I have collected the items. The message “Items collected: enjoy the cleaning!” is shown.

On the job card, the words “Items with you · no delivery to wait for” remind you that nobody else will deliver to this property.

Return the linen to the depot

Step by step

  1. 1

    After your cleanings, find the “Depot” card called “Return to the depot”.

  2. 2

    Drop off the linen at the address given.

  3. 3

    Tap Linen dropped off. The message “Linen dropped off at the depot.” is shown and the card carries the words “Linen dropped off”.

Frequently asked questions

Do I have to count in every property?

No. You only count on the day when the “Property stocktake” line is in your job. Your company chooses who counts and when.

I made a mistake on an item, can I correct it?

Yes, before you save the stocktake. Tap the item and correct it, or tap “Actually, it is all there”.

The line appears although it is not the planned day, why?

The count has been postponed to your job: nobody on the list came by on the planned day. Do the stocktake as usual.

The delivery driver and I do not have the same numbers, is that serious?

No. The last count is the one that applies, and the office sees every count in the property's history.

Who decides that I carry the linen?

Your company, when it prepares the day. You have nothing to set: the “Depot” card is shown by itself.

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