Work without a network
Basement, car park, building with poor coverage, carry on with your job. Your ticks, your photos and your clock-in are kept on the phone and are sent when the network is back.
In a basement, a car park or an old building, the network is often missing. The application does not stop for all that: you carry on with your job, and everything is sent by itself when the network comes back. This article says what works without a network, and what has to wait.
See also: your day of jobs and take the photos of a job.
Know what works without a network
| Without a network | What happens |
|---|---|
| See your jobs | You read the latest data received, with its time |
| Tick the checklist | The ticks are kept, then sent |
| Take photos and videos | They are kept on the phone, then sent |
| Clock in and finish the job | The clock-in and the end of the job are sent when the network is back |
| Report an issue | The report is sent by itself as soon as the network is back |
| Switch company | Not possible: you need a network |
| See the issues already reported | Not possible: the list needs the network |
Prepare your day
Do this in the morning, while you have a network or wifi.
Step by step
- 1
Open the application and tap the “Jobs” tab.
- 2
Tap the refresh button, next to the month. The message “Data refreshed” is shown.
- 3
Tap the Calendar tab and check your jobs for the day.
- 4
Tap a job to open it.
- 5
Tap the “Access” line and read the instructions before you go into the building.
Carry on with a job without a network
Step by step
- 1
Work as usual: tick the lines and take the photos.
- 2
At each photo, the message “Photo kept on the phone — sent automatically as soon as the network is back” is shown.
- 3
When everything is ticked, tap FINISH THE JOB. The bottom of the screen says that you can finish and that the sending will be done when the network is back.
- 4
Go on to the next job.
Check that everything has been sent
Step by step
- 1
Find a network again: go out of the building or move close to a window.
- 2
Keep the application open for a few moments.
- 3
Open the job, then the “Requirements” list. If some photos have failed, tap Retry all.
- 4
For a report, open the “Issues” line of the job: the label “Waiting to be sent” disappears when it has been sent.
Frequently asked questions
Will I lose my photos if I have no network?
No. They are kept on the phone and sent automatically as soon as the network comes back.
Can I finish the job without a network?
Yes. The ticks, the clock-in and the end of the job are sent when the network is back.
Will the time of my photos be the right one?
Yes. The photo is dated when it is taken, not when it is sent.
Do I need wifi to send the photos?
No. The sending is done as soon as the phone finds the internet again, through the mobile network or wifi.