Skip to content
thebigone.io/en/aide/appli-agent/votre-journee-de-missionsPublic · no sign-in needed

Your day of jobs

See your jobs for the day on your phone, open a job, follow the checklist and finish, from the first property to the last.

For: Cleaner≈ 3 min readUpdated 13 October 2026
1 min 16 secSubtitles: 6 languages

Your phone shows you your jobs for the day, in order. For each property, you open the job, you follow the checklist, then you finish. This article guides you from the start to the end of a job.

Next: take the photos, report an issue, work without a network.

See your jobs for the day

Step by step

  1. 1

    Tap the “Jobs” tab, at the bottom of the screen. The “My jobs” screen opens on “Today”.

  2. 2

    Read the first card: the time, the name of the property, the address and the planned duration.

  3. 3

    Unfold “Access instructions” to read how to get into the property.

  4. 4

    Tap Open job. The job details open.

TabWhat it shows
Today (top)The cleanings and tasks of the day, sorted by time
This month (top)Your cleanings for the chosen month
Calendar (bottom)Your jobs day by day, by “Week” or by “Month”
Requests (bottom)The “My requests” screen: the requests you have sent and the replies

Confirm a job

Do this when a job has the “To confirm” label: it is new, or its date has changed.

Step by step

  1. 1

    Open the job.

  2. 2

    Check the date, the time and the property.

  3. 3

    Tap I accept the job. The message “Job accepted. Thank you!” is shown.

A concern with this job? Make a request to your manager.

Start the job

Step by step

  1. 1

    In the job details, tap the “Access” line. The access instructions are shown.

  2. 2

    If the “Comment to read” banner is shown, tap it and read the comment.

  3. 3

    Once you are in the property, tap Start the job. Your time starts and the “Requirements” list opens.

Follow the checklist

The “Requirements” list is sorted by room. The counter at the bottom shows where you are, for example 4/12.

Step by step

  1. 1

    Tap the name of a room, at the top of the list.

  2. 2

    Tap a line to tick it. The line is crossed out and the counter moves on.

  3. 3

    For a line marked “Photo required”, tap Add a photo.

  4. 4

    To leave a note for the office, tap the pencil on the line and write in “Comment for the agency…”.

  5. 5

    Switch on “Hide completed” to see only what is left to do.

Take a break and finish

Step by step

  1. 1

    For a break, tap Pause. The message “Clock-in paused.” is shown.

  2. 2

    When you start again, tap Resume. The message “Clock-in resumed.” is shown.

  3. 3

    When everything is ticked, the button becomes FINISH THE JOB. Tap it.

  4. 4

    The message “Job completed” is shown. Go back to “My jobs” for the next job.

Frequently asked questions

I finished too quickly, can I correct it?

Yes. In the “Requirements” list, tap “Reopen the job”. You can tick, take photos and finish again.

Does my time start by itself?

Yes. It starts when you tap “Start the job”. It stops when you pause or when you finish.

I spent more time than planned, what should I do?

Make a request. On the job card, tap “Report a discrepancy on this job”. See Make a request.

I work for two companies, how do I switch?

At the top of “My jobs”, tap the name of the company shown, then choose the company in “Your companies”. You need a network to switch.

Was this article helpful?