See the delivery driver on the map
On the day of the cleaning, follow on a map the delivery driver who brings the linen for your property, see their arrival time and call them.
Are you waiting for the linen to make the beds? On the day of the cleaning, the job shows you where the delivery driver is and around what time they arrive. You organise your work without calling them every ten minutes.
See also: your day of jobs.
Follow the delivery driver from the job
Step by step
- 1
Tap the “Jobs” tab, then open your job for the day.
- 2
Find the “Linen on the way” box, at the top of the job details.
- 3
Read the sentence under the map, for example “Karim arrives around 11:40”. Below it: the distance and the age of the position.
- 4
Look at the three steps: “On the way”, “Arrived”, “Delivered”.
- 5
Tap Enlarge the map. The map opens in full screen, with the delivery driver and the property.
- 6
Tap Close to go back to the job.
| What the box says | What it means |
|---|---|
| Delivery planned around 11:40 | The delivery is planned, the delivery driver is not yet on the way to you |
| Karim is on the way | The delivery driver is coming to your property |
| Karim arrives in about 5 min | Get ready to open the door for him |
| Karim is at the property | He is dropping off the linen |
| Linen dropped off at 11:42 | The delivery is done, the map is no longer shown |
Call the delivery driver
Step by step
- 1
In the “Linen on the way” box, tap the “Call” button, followed by the delivery driver's first name.
- 2
Your phone starts the call.
The button is shown when the delivery driver's number is saved.
Share your position
Your company can ask for your position, so that the delivery driver finds you. When the application opens, the “Share your position?” window is shown.
Step by step
- 1
Read the text: it says when your position is shared, and with whom.
- 2
Tap Share my position, or “Not now”.
- 3
If the phone asks for permission, allow the position while the application is in use.
See all the deliveries for your properties
Step by step
- 1
Tap the menu button, then “Delivery tracking”.
- 2
Read the list: one line per delivery for your properties of the day, with the time, the address and the name of the delivery driver.
- 3
Look at the label: “Approved”, “Next” or “To do”.
If you are a delivery driver
Your tab bar is different: “Round”, “Map”, “Requests”, “Account”.
Step by step
- 1
Tap the “Map” tab. The map shows your stops for the day, in order, and the cleaners who are waiting for their linen.
- 2
Read the top banner: it says who sees your position right now.
- 3
Tap a stop. Its details open.
- 4
Tap Directions to go there, or Call to reach the cleaner.
Frequently asked questions
Can I see where my colleagues are?
No. You see only the delivery driver who brings your linen, until the delivery. The team map is reserved for the office.
Does the delivery driver see where I am?
Only if you have agreed to share your position. You appear on their map shortly before your cleaning starts, and until the delivery. Otherwise, they see only the property.
Does the map update by itself?
Yes. As long as the delivery driver is on the way, it updates every 30 seconds.
Am I told when the linen is arriving?
Yes, if notifications are switched on on your phone: you receive “The linen is arriving” when the delivery driver is about 5 minutes away.