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The French version of this article has been updated since it was translated. Read the French version

Take the photos of a job

Take the photos requested in the checklist, follow the reference photo and get your shots right, even without a network.

For: Cleaner≈ 5 min readUpdated 1 November 2026
1 min 57 secSubtitles: 6 languages

Your photos show the property as you leave it. They protect your work if there is a disagreement, and the guest finds a property that is as expected. This article explains how to take them in the application, and how to get them right.

Before: your day of jobs. A concern in the property? Report an issue.

Take the photos one after another

The quickest way: the camera stays open and you go from one requirement to the next.

Step by step

  1. 1

    At the bottom of the “Requirements” list, tap Step by step. The “Where to start?” window opens.

  2. 2

    Tap First unfinished requirement, or the name of a room. The camera opens in full screen.

  3. 3

    Read the top line: the number, the room and what has to be shown. The “Required” label marks a requirement that must not be skipped.

  4. 4

    Frame the shot, then tap the big round button. The photo is taken and the photo counter goes up.

  5. 5

    Tap Next to go to the following requirement.

    • “Skip” skips a requirement that is not required.
    • “Previous” goes back.
  6. 6

    At the last requirement, tap Finish. The “Recap” screen is shown: requirements covered, photos sent, photos waiting.

  7. 7

    Tap Back to the list.

Follow the reference photo

When the office has added a reference photo, a small “Reference” image is shown in a corner of the camera.

Step by step

  1. 1

    Tap the “Reference” image. It is shown full size.

  2. 2

    Look at the angle of the shot and at what must be visible.

  3. 3

    Tap the image to go back to the camera.

  4. 4

    Take your photo from the same angle.

Is a “?” button shown? Tap it to see how to do it, then tap Got it.

Add a photo from the list

For a single photo, without opening the step by step mode.

Step by step

  1. 1

    In the “Requirements” list, find the line marked “Photo required”.

  2. 2

    Tap Add a photo. The app's camera opens in full screen: the same on every phone, without leaving the app.

  3. 3

    Tap the large white circle. The photo is taken and its thumbnail is shown under the line.

  4. 4

    To delete it, tap the cross on the thumbnail. The “Delete this photo?” window opens.

  5. 5

    Tap Delete, then take the photo again.

For a video, the button is called “Film a video (60 s max)”.

What the software writes on the photo

Every photo taken in the application carries a banner. You have nothing to write.

What is writtenWhere it comes from
The date and the timeThe time on your phone, written in Paris time
The GPS positionThe position of the phone when the photo is taken
The property and the cleanerThe open job and your name

Get your photos right

These tips are not imposed by the software. They make the difference between a useful photo and a photo to take again.

Frequently asked questions

Can I take several photos for the same requirement?

Yes. Tap the round button again: the counter shows the number of photos for the requirement.

What should I do if I have no network?

Carry on. The photos are kept on the phone and are sent by themselves when the network is back. You can finish the job. See Work without a network.

Why is the button to finish blocked?

Some photos are still being sent, or have failed. Wait for the sending to end. If some photos have failed, tap Retry all.

The front camera opened, how do I switch?

Tap the “Switch camera” button, in a corner of the camera. It is shown when the phone has several cameras.

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