Help
Team
Invitations, contracts, availability and hours.
I am:
- Handle your cleaners' requestsReply to the requests sent from the cleaner area, extra time, missing linen or a cleaning that was not scheduled, with the help of the clock-in and the photos.≈ 4 mins
- Set your team's availability and leaveEnter each person's working hours, reply to leave requests and report an absence so that their jobs are offered to a replacement.≈ 3 mins
- Fill in your team's contractsFor each person, enter their contract type, dates, pay method and hours, then upload the signed contract as a PDF.≈ 4 mins
- Check your contractors' documentsChoose the documents each contractor must upload, then approve or refuse each document received and send a reminder for incomplete files.≈ 4 mins
- Check your cleaners' invoicesCompare the invoice sent by each cleaner with the income approved in the software, look at the details of the cleanings counted, then track the payment.≈ 3 minsVideo · 1 min 48 sec
- Pay your cleaners: hours, rates and monthly cardSee who to pay each month, how much and what is left to do, person by person, as cards or as a table; set the hourly rates and download the payroll items for your accountant.≈ 9 minsVideo · 1 min 59 sec
- Approve flagged clock-insA clock-in that is too long, too short or never stopped waits for your decision before it is paid. Approve it, correct its hours or reject it.≈ 4 mins
- Set the salaries of cleaners paid by the monthChoose the country of your cleaners, set the working hours, extra hours, public holidays and bonuses, then switch a cleaner to "Salaried monthly".≈ 6 minsVideo · 2 min 28 sec
- Set how delivery drivers are paidSay how each delivery driver is paid (per visit, hourly, monthly or through their salary), with different prices by sector, tag or property, and read what their deliveries cost this month.≈ 3 mins
- Payroll rules: hourly rate, salaries and deliverySet once how everyone is paid (reference rate, cleaners salaried by the month, delivery drivers), on a page separate from the month, and find the cleaners who do not have a rate yet.≈ 2 mins
- Mark cleaners as paidRecord the day each person was paid for the month, one by one or in a batch, follow the progress of the payments, and cancel a marker set by mistake.≈ 2 mins
- Export payroll for the accountantDownload as CSV or PDF the payroll items for employees and the amounts for self-employed workers and external delivery drivers, with their invoice, the difference and the day of the payment.≈ 2 mins
- Edit a person's record: role, activities, removalOpen a team member's record to change their role or activities, correct their name and phone, act on several people at once, or delete an account.≈ 5 mins
- Limit what a person seesRestrict a person to certain departments, clients or properties, and create access types that hide screens or make them view-only.≈ 5 mins
- Switch on team locationSwitch on the team map for your company, choose who sees it and during which hours, and understand the consent each cleaner and each delivery driver gives on their phone.≈ 4 mins
- Changer de société quand vous travaillez pour plusieurs sociétésChanger de société Un agent de terrain (ménage, livraison, maintenance) peut travailler pour plusieurs sociétés avec un seul compte et un seul mot de passe.…≈ 2 mins
- Demandes des agents : signaler un écart et y répondreLes demandes des agents Un ménage a duré plus longtemps que prévu, du linge manquait, un ménage a été fait sans être au planning : l'agent le signale depuis…≈ 4 mins
- Inviter votre équipe : rôles, accès et conformitéÉquipe, rôles et accès Inviter une personne 1. Ouvrez Équipe › Équipe (onglet « Personnes ») ou Paramètres › Accès (onglet « Utilisateurs ») : c'est la même…≈ 4 mins