Read the "My finances" screen
See what you have earned over the month, what is approved and what is still waiting, whether you are self-employed or an employee, and ask for a correction if a line is wrong.
The video for this guide is coming soon.
The "My finances" screen sums up your month: your cleanings, your hours, what is already approved and what is still waiting. Look at it at the end of the month, before you send your invoice, or as soon as you have a doubt about a job.
See also: send your invoice and make a request.
Open the month to look at
Step by step
- 1
Tap the menu button, then My finances. The screen opens on the current month.
- 2
For another month, tap the month field, at the top, and choose the month.
- 3
Tap the button with two arrows to read the data again. The message "Data refreshed" is shown.
Read the top of the screen
The large dark box gives the total for the month. Two boxes complete it.
| What you see | What it means |
|---|---|
| Validated income | The sum of your jobs already approved over the month |
| "awaiting approval" | The amount of the jobs done, but not approved yet |
| "approved for billing" | The number of approved jobs out of the total number, for example 12/15 |
| Cleanings this month | The number of your cleanings over the month |
| Validated hours | The hours of the approved jobs |
Read the summary
Step by step
- 1
Tap the Summary tab. The "Summary" box, followed by the month, is shown.
- 2
Read the lines, from top to bottom.
- 3
Compare the "Total approved" line with the amount of your invoice, if you are self-employed.
| Line of the summary | What it counts |
|---|---|
| Validated hours | Your hours on the approved jobs |
| Linen bonuses | The bonuses linked to linen, when your company pays them |
| Supplements (extra time + key handovers) | The extra time accepted and the key handovers |
| Total approved | The total to put on your invoice |
| Awaiting approval | What will be added once the jobs are approved |
Read the screen if you are an employee
As a monthly-paid employee, you do not see an income per job: the screen counts your hours.
| Line | What it shows |
|---|---|
| Hours counted | Your hours done, out of your planned hours |
| Overtime | The hours beyond the planned hours |
| Bonuses | The bonuses of your jobs |
| Gross salary for the month | Your basic salary for the month |
| Gross for the month (overtime and bonuses included) | The gross total for the month |
Ask for a correction
Step by step
- 1
Tap the My requests tab. Your sent requests and their answers are shown.
- 2
For a new request, open "My jobs", then the "This month" tab.
- 3
On the card of the cleaning, tap Report a discrepancy on this job.
- 4
Explain the discrepancy and send. The steps are in Make a request.
Export your jobs as CSV
Step by step
- 1
Tap CSV ("Export as CSV" on a large screen). The "Export my jobs" window opens.
- 2
Choose the start date ("From") and the end date ("To"), or tap a shortcut: "This month", "Last month", "Last 3 months", "This year".
- 3
Tap Download the CSV. The file opens in Excel: one row per job, with the hours, the amounts and the status.
The PDF report for the month shown is still available: tap "PDF report for …" at the bottom of the same window.
Frequently asked questions
Why is my validated income lower than expected?
Some jobs are still waiting for the approval of a manager. Their amount is written under the validated income, with the words "awaiting approval".
Is the amount shown what I am going to receive?
For a self-employed person, "Total approved" is the amount to put on your invoice for the month. For an employee, the amounts are gross: your payslip is the reference.
A job is missing from my month, what can I do?
Make a request to your manager. You follow the answer in the "My requests" tab.
I am a maintenance worker, is the screen the same?
Yes. Only the words change: "Visits this month" replaces "Cleanings this month".