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Keep your documents up to date

Upload your ID document, your Kbis, your URSSAF certificate and your bank details from your phone, follow their status and replace a rejected or expired document.

For: Cleaner≈ 4 min readUpdated 13 October 2026

The video for this guide is coming soon.

Your company must keep up-to-date documents for each contractor. You upload them yourself, as a photo or a PDF, from your phone. The app checks them at once and tells you when one of them is about to expire. Allow ten minutes the first time.

See also: send your invoice and read the "My finances" screen.

Upload your documents

You upload the documents in the order you like: none of them waits for the one before.

StepDocument expected
1ID document: identity card, passport or residence permit, readable and still valid
2Kbis or SIRENE status notice, less than 3 months old, in the same name as the ID document
3URSSAF certificate of good standing, renewed every 3 months
4Bank details form (RIB), with an IBAN in the same name as the other documents

Step by step

  1. 1

    Open "My documents" and scroll down to the "Compliance checklist" card.

  2. 2

    In the document of your choice, tap the "New document" field and choose a photo or a PDF.

  3. 3

    In "Document date", give the date written on the document.

  4. 4

    Tap Send. The app reads the document.

  5. 5

    Read the message that is shown, then go on to another document.

Message after sendingWhat to do
Document checked and approvedNothing: the step is done
Document accepted — sent for manual reviewWait: an administrator will look at it
Document not compliant — see the issues foundRead the orange list under the step, then upload a corrected document

Follow the status of your documents

Each step carries a label. It tells you where the document stands.

LabelWhat it means
Up to dateThe document is accepted
Under manual reviewAn administrator still has to approve it
Document missingNothing has been uploaded for this step
To be renewedThe document expires soon: the date is given
Document expiredThe validity date has passed: upload a new one
Document rejectedAn administrator has rejected it: read the reason

Replace a rejected document

When an administrator rejects a document, a red box is shown in the step: "Document rejected", with the date and the reason, then "Please upload a new document."

Step by step

  1. 1

    Read the reason for the rejection.

  2. 2

    Prepare a document that corrects the problem.

  3. 3

    In the same step, choose it in "New document".

  4. 4

    Tap Send. The label of the step changes.

To take away a document uploaded by mistake, tap Remove the document. The message "Document removed" is shown.

Check your bank details

After the bank details form is uploaded, the app shows the IBAN and the BIC it has read. These are the ones used to pay you.

Step by step

  1. 1

    In step 4, read the "Bank details read from your bank details form (RIB)" box.

  2. 2

    Compare the IBAN and the BIC with those of your form, character by character.

  3. 3

    If they are wrong, tap Edit IBAN / BIC, correct them, then tap Save. The message "Bank details updated" is shown.

View your contract

If your company has entered your contract, the "My contract" card is shown at the top of "My documents", with its type and its dates.

Step by step

  1. 1

    Open "My documents".

  2. 2

    In the "My contract" card, tap View my contract. The contract opens.

Frequently asked questions

Why can I not send my invoice?

All your documents must be approved. A step "Under manual review" must first be approved by an administrator.

Who sees my documents?

The administrators of your company, who approve them. They are used to check that your papers are in order.

How often do I have to upload the URSSAF certificate?

Every 3 months. The app tells you with the "To be renewed" label and the banner of "My jobs".

I am an employee, do I have to upload an invoice?

No. As a monthly-paid employee, you receive a payslip from your employer: the screen says so in place of the invoice upload.

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