Send your invoice
As a self-employed cleaner, upload your documents, have your invoice for the month checked by the application, then send it and follow its payment.
You are a self-employed cleaner: each month, you send your invoice to the company from your phone. The application compares it with your validated income before sending, to avoid going back and forth. Allow 5 minutes, once your documents are up to date.
Does an amount not look right to you? Make a request before you send the invoice.
Check your income for the month
Do this before you prepare the invoice: its amount must be the one in the application.
Step by step
- 1
Tap the menu button, then “My finances”.
- 2
Choose the month in the top field.
- 3
Read “Validated income”: this is the amount to invoice.
- 4
Look at “Awaiting approval” in the “Summary”: these jobs are not counted yet.
Bring your documents up to date
The invoice is sent only if all the documents your company asks for are approved (usually the four below, sometimes others, such as a residence permit). They are uploaded in the order you like, in “Compliance checklist”.
| Step | Document |
|---|---|
| 1 | ID document |
| 2 | Kbis (less than 3 months old when uploaded) |
| 3 | Vigilance certificate (renewed every 3 months) |
| 4 | Bank details (IBAN in the provider's name) |
Step by step
- 1
Open “My documents”.
- 2
On a document that is not approved, tap “New document” and choose the file, as a PDF or a photo.
- 3
Check the “Document date”.
- 4
Tap Send. The application reads the document and shows the result.
- 5
Do the same for the other documents.
| Label | What it means |
|---|---|
| Up to date | The document is approved |
| Under manual review | An administrator still has to approve it |
| Document rejected | Read the reason, then upload a new document |
Check and send the invoice
Step by step
- 1
Tap the menu button, then “My invoices”.
- 2
In “Send my invoice”, choose the “Month invoiced”.
- 3
Under “My invoice (PDF)”, choose your file.
- 4
Tap Send my invoice. The application first checks the invoice and shows “Amount on the invoice”, “Approved income (application)” and “Difference”.
- 5
If everything is fine, the invoice is sent straight away: the message “Invoice sent” is shown.
Send despite an alert
When the amounts differ, or a point on the invoice is flagged (company name or address missing…), the application asks you why you are sending it anyway.
Step by step
- 1
Tap Send my invoice. The “Send despite the issues?” window opens.
- 2
In “Reason for the difference (required)” or “Why send it anyway? (required)”, explain the reason to the office.
- 3
If you are not sure, tap Cancel and correct your invoice.
- 4
Otherwise, tap Yes, send anyway.
The safest way is still to correct first: a forgotten job is settled with a request, not with a different invoice.
Follow the office's replies
Each time the office replies, you receive a notification, and a red dot is shown on “My invoices” in the menu.
Step by step
- 1
Open “My invoices”. Under “My sent invoices”, the invoices are sorted into three groups: “To do”, “In progress” and “Paid”. Paid invoices are folded by year, with their total: tap a year to unfold it.
- 2
A reply you have not seen yet has a blue dot.
- 3
As long as an invoice is “Awaiting check”, you can tap Cancel sending.
- 4
To find an old invoice, type the month, the amount or the label in the search bar.
| Label | What it means |
|---|---|
| Awaiting check | The office has not looked at it yet |
| Checked | The office has accepted it |
| Ready to pay | The payment is about to be sent |
| Partly paid | Part of the amount has been paid: the card shows what is left |
| Paid | The payment has been made |
| Rejected | Read the reason, then send the corrected invoice again |
Correct a rejected invoice
Step by step
- 1
In “My invoices”, the rejected invoice is in the “To do” group, with the reason for the rejection in red.
- 2
Correct your invoice.
- 3
Tap Send the corrected invoice: the form takes the month of the rejected invoice.
- 4
Choose the corrected file and tap Send my invoice.
The new invoice replaces the rejected one: the office sees it marked “2nd submission”.
If you are an employee
You do not send an invoice: you do not have the “My invoices” screen. The “My documents” screen shows: “You are paid a monthly salary: you receive a payslip from your employer. You do not need to upload an invoice.”
In “My finances”, you see instead your counted hours, your extra hours and your bonuses for the month.
Frequently asked questions
What amount should I invoice?
The “Validated income” for the month, shown in “My finances”. The jobs “Awaiting approval” are not counted yet.
In which format should I send the invoice?
As a PDF, preferably. A sharp photo of the invoice is also accepted.
I chose the wrong file, what should I do?
Open “My invoices” and tap “Cancel sending”, as long as the invoice is awaiting check. Then send the right file.
My vigilance certificate has expired, can I send my invoice?
No. The “Compliance to update” banner is shown on “My jobs”. Tap “Update my documents”, upload the new certificate, then send the invoice.