Help
Account and company
Your account, your notifications, languages, subscription, modules and the bin.
I am:
- Choose your modulesTurn the software's eight modules on or off (Finance, Delivery, Linen, Cleaners…) and know what each one opens in the menus.≈ 4 minsVideo · 3 min 24 sec
- Find a deleted item and see who did whatRestore a job, a property, a client or an invoice deleted less than 30 days ago, and look through the history of your company's actions.≈ 3 mins
- Manage your account: email, password and languageChange your email address, your password and the language of your screens in "My account", or request the deletion of your account.≈ 4 mins
- Sign in, or get your access backActivate your access from the invitation email, sign in, choose a new password if you have forgotten it, and know what to do when a link no longer works.≈ 5 mins
- Set up your notificationsChoose the events that alert you and by which means (in the app, on your phone or by email), turn on notifications on your device and find everything you have received.≈ 5 mins
- Set up the company's notifications and alertsDecide, alert by alert, when it fires, at what level, who is notified and by which channel; add a follow-up, an exception for a client, and the morning summary.≈ 6 mins
- Choose the languages of the company, clients and teamSet your company's default language and the audiences that follow it, a client's language, a team member's language, and understand which language each person sees.≈ 4 mins
- Try the software with a test accountEnter The Big One as a manager, a field worker or a client, in a test company with sample data, then come back to your account.≈ 4 mins
- Track your subscription and refer a companyView your plan, your usage and your invoices, update your payment method, and recommend The Big One to another company with your referral code.≈ 4 mins