Follow the round with the delivery route sheet
Read a day's approved rounds on a map, follow each delivery driver's actual progress and, if one is running late, apply the proposed reassignment in one click.
The video for this guide is coming soon.
The delivery route sheet shows the rounds for a day: the map, each delivery driver's stops, what they have on board and their returns to the depot. During the day, it compares the planned times with the deliveries marked by the delivery drivers. If a delivery driver falls too far behind, it proposes a reassignment: giving their last stops to another delivery driver, or postponing them. Allow 2 minutes to take stock.
The rounds are calculated in the proposal for the day. To change them before approving, see change a delivery round.
Open the route sheet
Step by step
- 1
At the top of the screen, click Search…. The “Search” window opens.
- 2
Type “route sheet”.
- 3
Click the “Delivery route sheet” result. The page opens on tomorrow.
- 4
Change the day with the date picker, at the top of the page.
Read the day's rounds
On the left, the map. On the right, one card per delivery driver.
Step by step
- 1
Read the delivery driver's summary line: number of properties, number of stops, loads, travel time, start and end time.
- 2
Read their stops, in visiting order.
- 3
Look at the map: it shows the stops and the delivery drivers' routes.
| Note | What it means |
|---|---|
| “Deliveries approved on …” | The rounds shown are the ones you approved in the proposal |
| “On board: …” | What is left in the vehicle after this stop |
| “Delivery deadline: …” | The time before which the linen must arrive |
| “No deadline (storage on site)” | The property has linen storage: the linen can arrive early |
| “return …: vehicle full” | The delivery driver goes back to the depot to reload |
| “Some journeys are estimated: the times shown are only indicative.” | The software does not yet know the exact route for some journeys |
Follow the actual progress
The “Round tracking (actual times)” block appears when rounds exist for the day shown. The actual times are the ones at which the delivery driver tapped “Mark as delivered”.
Step by step
- 1
Find each delivery driver's badge: “On time”, or the number of minutes late.
- 2
Read “Estimated end”: the time the round ends, recalculated with the deliveries already marked.
- 3
Read each stop: on the left the planned time, on the right “delivered …” when the delivery is marked.
- 4
Find the “after the linen deadline” badge: this stop will arrive too late if nothing changes.
Apply the reassignment
When a delivery driver's delay goes over the threshold and a stop may arrive after the linen deadline, a “Proposed reassignment” box appears under their round.
Step by step
- 1
Read each line of the reassignment (see the table).
- 2
Check that the delivery driver taking over the stops can be reached.
- 3
Click Apply reassignment. The message “Reassignment applied: stops moved: …, postponed to tomorrow: ….” is shown.
| Line of the reassignment | What is proposed |
|---|---|
| “Villa Pins → Karim, arrival 11:20” | The stop goes to another delivery driver, who arrives before the deadline |
| “…: postponed to tomorrow — …” | The property has on-site linen storage: the delivery can wait until tomorrow |
| “…: not feasible — …” | No delivery driver arrives in time and there is no storage: to be handled by hand |
Recalculate after a cleaning has changed
Step by step
- 1
Find the red box “A cleaning has moved since approval”: it lists the cleanings whose time has changed.
- 2
Click the “Recalculate the day's proposal” button. The “Today's proposal” page opens.
- 3
Choose the same day with the arrows around the date.
- 4
Click Regenerate, then approve the proposal.
Frequently asked questions
Why does the tracking block not appear?
It only appears if there are rounds for the day shown, and only on a computer.
Where is the delay threshold set?
In the company's delivery settings, field “Delay threshold (minutes)”: see track the day's deliveries. Beyond this delay on a delivery that has not been approved, the manager is alerted.
What does “Missing resources over 30 days” mean?
It is a review of the 30 days before the day shown: the number of days when a vehicle, a delivery driver or the time to deliver everything was missing. Use it to decide whether to add a vehicle or a delivery driver.
Does the reassignment notify the delivery drivers?
Do not count on it. The reassignment changes the delivery driver or the day of the delivery: tell the delivery driver who receives the stops yourself.