Set up linen delivery for a property
Say how the delivery driver drops off the linen at each property, declare on-site storage, require a photo of the storage room or remove the stocktake, for one property or several at once.
The video for this guide is coming soon.
Each property has its own delivery settings: how the delivery driver drops off the linen, whether there is on-site storage, whether they must take a photo of the storage room and count the linen. Set them once: the proposal for the day and the delivery driver's screen then follow them. Allow 2 minutes per property, or 5 minutes for a whole portfolio with the bulk settings.
To prepare the linen to deliver, see prepare the linen. To follow the rounds, see the delivery route sheet.
Choose the access mode for delivery
The access mode says how the delivery driver drops off the linen.
Step by step
- 1
Open the Properties menu.
- 2
On the property's row, click Property sheet. The sheet opens.
- 3
Click the “Organisation” tab.
- 4
In the “Linen and delivery” card, open the “Access mode for delivery” list.
- 5
Choose the mode (see the table).
- 6
Click Save. The message “Sheet saved.” is shown.
| Access mode | What it means |
|---|---|
| Self access | The delivery driver drops off the linen alone |
| Leave at the door | The delivery driver leaves the linen at the door |
| Cleaner must be present | The linen is only delivered while the cleaner is in the property |
Declare on-site linen storage
Do this when the property has a cupboard or a storage room where the linen can wait.
Step by step
- 1
In the property sheet, “Organisation” tab, find the “Linen and delivery” card.
- 2
Switch on “On-site linen storage”. Two fields appear.
- 3
Under “Storage location”, describe the place, for example “hall cupboard”.
- 4
Under “Capacity (number of linen sets)”, enter a number. Left empty, the capacity is unlimited.
- 5
Click Save.
Require a photo or remove the stocktake on several properties
Selecting several properties is explained in organise your properties.
Step by step
- 1
Open the Properties menu.
- 2
Click Multiple selection, then tick the properties.
- 3
Click Settings…. The “Settings for … properties” window opens.
- 4
Tick the “Storage photo” row, then the “Photo of the storage place required” box.
- 5
Tick the “Linen stocktake” row, then the “No stocktake on delivery” box.
- 6
Click Apply. A message gives the number of properties updated.
| Setting | What the delivery driver sees |
|---|---|
| Photo of the storage place required | “Storage room photo required”: they take the photo before they can tap “Mark as delivered” |
| No stocktake on delivery | The “Do the stocktake” button does not appear for this property |
Require the cleaner on site from Assignment
Quicker for going through your whole portfolio.
Step by step
- 1
Open the Assignment menu, then click the Properties tab.
- 2
Find the “Cleaner on site required for delivery” column.
- 3
On a property's row, switch the toggle on or off. A message confirms it, for example “Studio Canal: cleaner on site required for delivery — Yes.”.
- 4
For several properties, tick them, then open the “Cleaner on site required for delivery: Yes / No” button.
- 5
Choose “Yes” or “No”. A window gives the number of properties to change.
- 6
Click Apply. The message “Delivery access mode saved.” is shown.
Frequently asked questions
Are the toggle in Assignment and the list on the sheet the same setting?
Yes. It is the same field. “Yes” saves “Cleaner must be present” on the sheet. “No” puts back “Self access” if the property required the cleaner, and changes nothing otherwise.
What happens if the delivery driver does not take the photo of the storage room?
They cannot mark the delivery as done. The screen asks them for the photo first.
In a building, when is the photo of the storage room requested?
As soon as one of the properties delivered at this stop requires it. The delivery driver takes it once for the stop.
Can the access mode of several properties be changed at once?
Yes, to require or remove the cleaner's presence: go through the “Properties” tab of the Assignment menu. The other two modes are chosen on each property's sheet.