Take the storage room photo and the proof of delivery
Two photos may be asked for at a stop – the storage room photo and the proof of delivery. Take them from the stop details, even with no network.
The video for this guide is coming soon.
At a stop, two photos may be asked for. The storage room photo shows where the linen is kept. The proof of delivery shows that the linen has arrived. Each takes ten seconds, from the stop details.
This article follows your delivery round and counting the linen.
| Photo | When it is asked for | Button |
|---|---|---|
| Storage room photo | On the properties and buildings that require it: an orange box appears in the details | Storage photo |
| Proof of delivery | Only when your company makes it required: the button then appears in the details | Proof of delivery |
Take the storage room photo
Step by step
- 1
In “My round”, tap the stop. Its details open.
- 2
Find the orange box “Storage room photo required”.
- 3
Tap Storage photo. The phone camera opens.
- 4
Photograph the storage room, then accept the photo.
- 5
The message “Photo saved” appears. The box shows “Storage room photo sent” and the button “Storage photo ✓”.
For a building delivered in several visits, the photo is asked for on the last visit.
Take the proof of delivery
Step by step
- 1
Drop off the linen in the agreed place.
- 2
In the stop details, tap Proof of delivery. The camera opens.
- 3
Photograph the linen you dropped off, then accept the photo.
- 4
The message “Proof of delivery saved” appears. The button becomes “Proof of delivery ✓”.
- 5
Tap Mark as delivered.
Take photos with no network
The storage room photo works with no network. Take it as usual.
Step by step
- 1
Tap Storage photo and take the photo.
- 2
The message “Photo saved offline” appears: it will be sent when the network is back.
- 3
Carry on with your round.
If sending fails while you do have a network, the message “Photo queued” appears. Sending starts again on its own at the next stable network.
Frequently asked questions
Is the proof of delivery required?
Only if your company decided so. In that case, “Mark as delivered” is refused until the photo is taken. Otherwise, the “Proof of delivery” button is not shown.
Can I retake a bad photo?
Yes. Tap “Storage photo ✓” or “Proof of delivery ✓” again and take a new photo.
Who sees my photos?
Your company's office. The proof of delivery is attached to the delivery, with the time.
Do photos use a lot of data?
No. The app reduces each photo before sending it.