Count the linen on delivery
Do the stocktake at a stop – enter what is really there, report missing linen to the office, then correct the stocktake if you come back with the linen.
At some stops, you count the linen before marking the delivery. You say what is really there. If an item is missing, the office is told straight away. Allow one minute per property.
This article follows your delivery round. For photos, see storage room and proof of delivery photos.
Do the stocktake at a stop
Step by step
- 1
In “My round”, tap the stop. Its details open.
- 2
Tap Do the stocktake. The “Stocktake” window, followed by the property name, opens.
- 3
Read the “Expected” column: it is the planned quantity for each item.
- 4
In the “Received” column, tap “−” or “+” to set the quantity really there.
- 5
Tap Confirm the stocktake. The message “Stocktake matches ✓” appears.
- 6
Back in the details, the button shows “Main stocktake ✓”.
| Column | What it shows |
|---|---|
| Item | The item name, as your company wrote it |
| Expected | The quantity planned for this property |
| Received | The quantity you counted. At first, it equals “Expected” |
Report missing linen
Step by step
- 1
In the stocktake window, lower the “Received” quantity of the missing item. The line turns orange.
- 2
If needed, add details in “Note (optional)”.
- 3
Tap Confirm the stocktake. The “Are you sure some linen is missing?” window opens, with the list of missing items.
- 4
Count one last time.
- 5
Tap YES, send the alert. The message “Report saved” appears: the managers are notified in the app.
Made a mistake? Tap No, check again: nothing is sent, you go back to the stocktake.
Correct a stocktake already confirmed
Do this when you come back to drop off the missing item, or when you made a mistake.
Step by step
- 1
In the stop details, tap Adjust the stocktake. The “Stocktake adjustment” window opens, with your earlier figures.
- 2
Set the quantity really there now.
- 3
Tap Confirm the adjustment. The message “Adjustment matches ✓” appears if nothing is missing any more.
This entry replaces the previous stocktake.
When someone else counts
If the stocktake belongs to the cleaner or the housekeeper, you have nothing to count. In place of the button, the details show one of these sentences:
| Sentence in the details | What it means |
|---|---|
| Stocktake reserved for the cleaner | The cleaner will count. “No stocktake to do here.” |
| Stocktake done by the cleaner at 11:20 | It is done. Their figures are shown below |
| Stocktake done by the housekeeper at 11:20 | It was done by the housekeeper |
You can mark the delivery without waiting.
Frequently asked questions
Do I have to do the stocktake at every stop?
No. The “Do the stocktake” button appears only when it is your job to count. With no button, mark the delivery directly.
Who sees my report?
Your company's managers. They are notified in the app as soon as you confirm.
Can I redo the main stocktake?
No. Once confirmed, the button becomes “Main stocktake ✓”. To change a figure, tap “Adjust the stocktake”.
What happens with no network?
The stocktake is kept on the phone. It is sent on its own as soon as the network is back.