Have the cleaner carry the delivery
When a property is on the cleaner's way but far from the delivery driver's round, the cleaner can pick up the linen at the depot before their cleaning. Set what a cleaner can carry, apply the proposal, and see what the cleaner does on their phone.
The video for this guide is coming soon.
Sometimes a property is on the cleaner's way, but far from the delivery driver's round. The software can then propose that the cleaner picks up the items at the depot themselves, before their cleaning. The driver saves a stop, and the linen arrives with the cleaner.
You first need a depot and delivery drivers: see set up your depots, vehicles and round rules. The proposal arrives in the proposal for the day.
Allow the carried delivery
Step by step
- 1
Open the Assignment menu, then the “Rules” tab.
- 2
In the list of families, click “Deliveries”.
- 3
Scroll down to the “Delivery carried by the cleaner” card.
- 4
On the line “Propose that the cleaner picks up the items at the depot”, choose “Yes”.
- 5
Check the note “Everything is saved.”.
Set what a cleaner can carry
These lines are in the same card.
Step by step
- 1
Under “What a cleaner can carry”, enter a maximum per item and per means of transport.
- 2
Under “Return to the depot”, choose when the linen to bring back returns.
- 3
Under “Maximum detour for the cleaner”, enter a number of minutes.
| Line of the card | What it sets |
|---|---|
| What a cleaner can carry | A maximum per item, added up over all the properties served before going back to the depot. Empty box: no limit. 0: never |
| Return to the depot | At the closest pass by the depot, right after the cleaning, or at the end of the day |
| Maximum detour for the cleaner | The most time added to their day. Beyond it, nothing is proposed |
| Billing category when the cleaner carries the delivery | Optional: a category added to the cleaner's cleaning |
Make an exception for one person
Step by step
- 1
Open the Assignment menu, then the “Human resources” tab.
- 2
Click the person. Their panel opens.
- 3
Under “Delivery carried by the cleaner”, open the choice “Can pick up items at the depot”.
- 4
Choose “Yes, for this person” or “No, never for this person”.
- 5
For their own maximums, click Edit next to “What this person can carry”.
- 6
Enter the maximums, then click Save. A message confirms it, for example “Fatou's capacity saved.”.
Accept or refuse a proposal
Step by step
- 1
Open the Assignment menu, “Proposal for the day” tab.
- 2
Under “Decisions to make”, find the proposal card. It shows the total gain, for example “25 min saved in total”.
- 3
Compare the two columns: what the driver gains, what it adds for the cleaner.
- 4
Read “What they carry”: the items, and the pick-up time at the depot.
- 5
Click Apply to accept, or Ignore to refuse.
What the cleaner does on their phone
The cleaner finds the depot among their jobs for the day, at the right time.
Step by step
- 1
Open your jobs for the day. A “Depot” card appears before the cleaning, with the title “Collect the items”.
- 2
Read the depot address, then the list of items, property by property.
- 3
At the depot, take the items.
- 4
Tap I have collected the items. The message “Items collected: enjoy the cleaning!” appears.
- 5
Do your cleaning. The job carries the note “Items with you · no delivery to wait for”.
- 6
If there is linen to bring back, a “Return to the depot” card appears later in the day. Once at the depot, tap Linen dropped off.
Frequently asked questions
Can the software decide on its own?
No. A proposal is never applied without your click on “Apply”.
When does the proposal appear?
Only when it saves time in total, driver and cleaner together, and the cleaner's detour stays under the maximum.
Does the cleaner always have to bring the linen back?
No. A “Return to the depot” card appears only if there is linen to bring back.
Can carrying be forbidden for a single person?
Yes. Under Human resources, choose “No, never for this person” under “Can pick up items at the depot”.