Skip to content
thebigone.io/en/aide/linge-et-livraisons/depots-vehicules-et-regles-de-livraisonPublic · no sign-in needed

Set up your depots, vehicles and round rules

So that the software can propose delivery rounds – add the depot, the vehicles and their capacity, each driver's vehicle, then set the linen deadline and the minimum number of deliveries.

For: Manager≈ 4 min readUpdated 13 October 2026

The video for this guide is coming soon.

The software works out the delivery rounds at the same time as the cleanings. It needs three things: a depot where the linen starts from, at least one vehicle with its capacity, and each driver's vehicle. Allow 15 minutes the first time.

The proposed rounds are read in the proposal for the day. To share out deliveries by hand, see assign deliveries to delivery drivers.

Add a depot

The depot is where the driver loads the clean linen.

Step by step

  1. 1

    Open the Assignment menu, then the “Vehicles & depots” tab.

  2. 2

    In the “Depots” column, click + Add. The “Depots” panel opens.

  3. 3

    Enter the “Name” and “Address” of the depot.

  4. 4

    Under “Applies to”, choose “Whole company” or “One sector”.

  5. 5

    If needed, enter the “Opening” and “Closing” times. Left empty, they limit nothing.

  6. 6

    Click Save. The message “Pick-up point saved.” appears.

Add a vehicle and its capacity

Step by step

  1. 1

    In the “Vehicles” column, click + Add. The “Vehicles” panel opens.

  2. 2

    Enter the “Name” of the vehicle, for example “Van 1”.

  3. 3

    Choose the “Means of transport”.

  4. 4

    Choose the “Starting pick-up point”.

  5. 5

    Under “Capacity per consumable or linen item”, choose an item under “New item”, then click Add.

  6. 6

    Enter the maximum quantity the vehicle carries for this item.

  7. 7

    Click Save. The message “Vehicle saved.” appears.

Means of transportExample
Car or vanThe company van
Bike or cargo bikeA cargo bike in the city centre
Public transportA driver travelling by underground
On footProperties in the same street

Say which vehicle each driver uses

Step by step

  1. 1

    In the “Delivery drivers” column, click a driver. The “Delivery drivers” panel opens.

  2. 2

    Choose their vehicle in the list.

  3. 3

    For a personal vehicle, enter what it can carry, item by item.

  4. 4

    Click Save. The message “Assignment saved.” appears.

ChoiceWhat it means
Shared company vehicle (assigned automatically)The software gives them a free vehicle
Assigned vehicleAlways the same company vehicle
Personal vehicleTheir own vehicle, with its own capacity

With no saved choice, the driver uses a shared company vehicle.

Set the round rules

Step by step

  1. 1

    Open the Assignment menu, then the “Rules” tab.

  2. 2

    In the list of families, click “Deliveries”.

  3. 3

    Keep “Whole company”, or choose “A sector” for an exception.

  4. 4

    Change the value of a rule. The note “Everything is saved.” appears.

RuleWhat it does
Time by which the linen must be at the propertyBefore the cleaning starts, during the cleaning, the day before, or no deadline
Share of the cleaning left after the linen deliveryThe linen arrives early enough for this percentage of the cleaning to remain
Delay accepted on the linen deadlineUp to this duration, a delay stays possible. Beyond it, never
Default delivery driver hoursFor a driver with no hours under Human resources
Maximum waiting time outside a property0: no limit
Minimum number of deliveries before a driver sets offAvoids sending a vehicle out for a single address. 0: no minimum
If the deadline and the short route do not fit togetherDeliver on time first, the shortest route first, or a bit of both
Propose moving a cleaning to deliver on timeNever silently: the move waits for your approval

Each rule carries a label: “Mandatory”, “Preference” or “Tolerated at a cost”.

Correct or remove a depot or a vehicle

Step by step

  1. 1

    In the “Vehicles & depots” tab, click the card of the depot or vehicle. Its panel opens.

  2. 2

    Change the fields, then click Save.

  3. 3

    To remove it, click the delete icon on its line. The software asks for confirmation.

  4. 4

    Confirm with Move to bin for a depot, or Delete for a vehicle. It is no longer offered for rounds.

Frequently asked questions

Do I need one vehicle per driver?

No. By default, each driver uses a shared company vehicle, assigned automatically.

What is a vehicle's capacity for?

It triggers the return to the depot. The software never loads a vehicle beyond it, and sends the driver back to the depot when a maximum is reached.

Can rules differ from one sector to another?

Yes. In the “Rules” tab, choose “A sector”, then enter a value: it becomes an exception for that sector.

How do I stop a driver setting off for a single address?

Set “Minimum number of deliveries before a driver sets off”. With “Never below”, a driver under this minimum does not set off.

Was this article helpful?