View the calendar and the sheets of your properties
In your client portal, see the stays and the jobs of your properties over a week or a month, find a property, read its sheet and complete it.
The calendar shows, property by property, the guest stays and the planned jobs. The “My properties” menu lists your properties and their sheet. Use this article to look at a period, find a property, or complete a sheet when your service provider allows it. Allow 3 minutes.
For the current day, see Follow the day of your properties.
Look at a period in the calendar
Step by step
- 1
Open the “Calendar” menu. The current week appears: one row per property, one column per day.
- 2
Choose the length shown: “Week”, “2 weeks” or “Month”.
- 3
Click the “Previous period” and “Next period” arrows to move forward or back.
- 4
Click Today to return to the current period.
- 5
In “Search for a property…”, enter a name to keep only that property.
| Item in the calendar | What it shows |
|---|---|
| Guest stay | A band from the check-in day to the check-out day. Shown if the “Bookings and calendar” section is open |
| Unavailable | A period when the property is closed for letting |
| Job | A cleaning, an inspection, a maintenance job or a delivery, in the colour of its status. Shown if the “Their service schedule” section is open |
| Next: … | Under the property name, the date of the next check-in and its number of nights |
| Colour key | The legend of the statuses: “Upcoming”, “In progress”, “Completed”, “Late” |
Choose your own dates
Step by step
- 1
Click the “Choose the dates shown” button. A calendar opens.
- 2
Click the first day of the period.
- 3
Click the last day. The calendar shows these dates, 62 days at most.
Open a job from the calendar
Step by step
- 1
Click a job in the calendar. A panel opens, read only.
- 2
Read its status, its date, the “Scheduled time” and the property.
- 3
Click View Cleaning report to open the checklist and the photos, when the button is offered.
Find a property and read its sheet
Step by step
- 1
Open the “My properties” menu. The list of your properties appears, with their address.
- 2
In “Search for a property or address…”, enter a name or a street.
- 3
If needed, filter with “Tag” or “Type”. These filters are offered when your properties carry some.
- 4
Click a property. It unfolds: “Check-in” and “Check-out” times, number of people, tags.
- 5
Read the property sheet, under this information. It is shown when the “Full property sheet” section is open.
Complete the sheet of a property
Possible when your service provider has set the section to “Edit”. The “Complete the sheet” box then appears under the sheet.
Step by step
- 1
In the “My properties” menu, click the property.
- 2
In the “Complete the sheet” box, fill in or correct the fields offered.
- 3
Click Save. The message “Sheet saved” appears.
Frequently asked questions
Why does the “Calendar” menu not appear?
Your service provider has opened neither the “Their service schedule” section nor the “Bookings and calendar” section. Ask them to open one of the two.
Why are the stays not shown?
The “Bookings and calendar” section is hidden in your portal. You then see the jobs, without the guest stays.
Can I move a job in the calendar?
No. The calendar is for viewing: the details of a job open read only. For a change, contact your service provider.
Why does the “Complete the sheet” box not appear?
The section is set to “View”, or the sheet has no field you can fill in. Ask your service provider to switch the section to “Edit”.