All updates
Feature
Comments: one thread for every job and every delivery
The office writes, the cleaner, the inspector and the delivery driver reply, and everyone sees all the task's comments. A pinned instruction shows at the top: “Read before you start”.
Cleaning job, inspection, maintenance or delivery: every task now has a comment thread, the same in the job sheet, on the dashboard, in the cleaner app and in the delivery driver app. Each comment shows its author and its time.
What changes
- The field team replies at any time: the cleaner, the inspector or the delivery driver writes in “Reply to the office…”, with a photo if needed.
- Everyone sees all the task's comments, with no recipient to choose. The delivery driver of a job reads the same thread as the cleaner.
- The office can pin an instruction: it shows in large text at the top of the app, under “Read before you start”. Pinning another one removes the previous one.
- A comment's “…” menu: Pin or Unpin, and Delete (with a confirmation).
- The office is notified of a reply through the bell, never by text message. On the dashboard, the Comment column shows a “1 reply” badge.
Earlier comments
They remain readable in the thread: the dated comments of jobs, the “Note to the delivery driver” and the note left by the delivery driver at delivery. The pinned instruction replaces the “Comment to read” box in the cleaner app and the “Manager's comment” in the delivery driver app.